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31105 Rancho Viejo Rd, Ste C11, San Juan Capistrano, CA, 92675, United States
Get directions| Weekday | Schedule | Status | 
|---|---|---|
| Mon | 7:00 a.m. to 7:30 p.m. | |
| Tue | 7:00 a.m. to 7:30 p.m. | |
| Wed | 7:00 a.m. to 7:30 p.m. | |
| Thu | 7:00 a.m. to 7:30 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed | 

I ordered a bathing suit per the RL size guide and it didn’t fit. I sent it back and ordered the next bigger size. RL returned the first suit and refused to give me a refund. The suit was unused and in the original packaging. I quit ordering from them.

Gus uses his old phone number which isn’t his when he doesn’t want to deal with it. Please send him an email if you can to see what his experience was. Thanks.

It’s just the best dry cleaning place in town!
Business response:
Thank you so much for your kind words, Famous Cafe. We really appreciate you taking the time out to share your experience with us. Cheers, Polo Cleaners

Six men's short sleeve casual shirts cost $52 to clean! You're way too expensive for me.

We only used their tailoring service and it was awful. The tailor made a mistake in the measurements and tried to blame us for it. The hemming was also not done correctly. Rude and unprofessional.

We only tried the tailoring service. The tailor made a mistake in measurements and tried to blame us. We had to come back the next day to fix it and the tailor initially said it was fine even though it was obviously too loose. The hemming was also not done correctly. Rude and unprofessional.

I had two pairs of pants hemmed there and they came out about an inch shorter than they should be. Theo pair of pants ruined.

Unsubscribe me from your emails. You unsubscribe button has a hyperlink to your website.

I was charged twice for one invoice and when I notified them I got nothing but nastiness from the owner via his cell phone and told me to take it up with my banks he was telling going to help me. Horrible customer service and it cost me time and money to fix their error needless to say they lost a customer and I loved this place when it was Beasley cleaners, it horrible now that polo cleaners took it over.
Polo Cleaners has a 4.8 star rating with 2,105 reviews.
Polo Cleaners is closed now. It will open at 7:00 a.m.