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Pilgrim Cleaners

4.5
  • Dry Cleaning
  • Friendswood, TX

About this business

Consumer ServicesDry Cleaning

For over 80 years, Pilgrim has set the standard for excellence. We're one of the largest and most trusted names in the business. What makes Pilgrim different? It's really quite simple. It’s our relentless commitment to Customer Value and Convenience. "We do it right!" No short cuts. Instead, we use the best products and processes available to give your clothes that fresh-as-the-day you bought it feel and touch. We treat your clothes as if they were our own. We feel that you and your clothes deserve it! 

Location details

107 E Edgewood Dr, Friendswood, TX, 77546, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.5583 reviews
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Rachel S.'s profile image
8 years ago

My last visit was ok but my visit before was horrible compared to my usual service I received when Janie was there even the guy that filled in for Janie soon after she left was good. However this other new young guy that I most recently dealt with is not friendly and we almost had a totally silent transaction. I walked in he looked at me. SO I looked back at him. So we looked at each other. So to break the SILENCE since I was never greeted I said my name and told him I needed my items cleaned and i had a cou... read more

Kristina B.'s profile image
8 years ago

Considering that this is the first time that I have used your services, I was disappointed. I was given a date that my item would be ready, and that day came and went. No call, no email, no nothing with information. I had to go in to get an update, and was informed that my item had not been located (aka missing) and that they would get on it right away... That should have been done and communicated to me as soon as it was realized that the delivery was a week past due. Even with the discount that I received, I won't be using... read more

Linda H.'s profile image
8 years ago

I had some expensive pants cleaned at the Friendswood, TX location. I had them cleaned about a month before my trip. At the end of August when in NM on a special trip, when I put them on they were shrunk like 3 - 4 inches all around. Waist, length ... all over. I called & took them in when I got home. I found no compassion or apology in anyone's attitude that I talked to. A woman that took them the first time was cold & indifferent. And Karen was barely kind & more concerned about the person redoing them. Karen sent them... read more

Josh's profile image
8 years ago

Shrunk several items 

Rhonda H.'s profile image
8 years ago

I was not happy with my last several visits and I have now changed to the cleaners across the street and I'm having a much better experience. On my last several visits to your facility the people were not friendly in the fact that I use coupons but felt guilty doing so. Also I had asked for my clothing to be laundered with light starch but two times in a row they came back dry cleaned. The lady there told me that it really didn't matter and I needed to go ahead and pay the dry cleaning price because that is what was done... read more

Luci A T.'s profile image
9 years ago

I think your prices are to high 

Heather J.'s profile image
9 years ago

The cost was outrageous! $125 for 28 items? No altering, nothing unusual. And didn't give me the 25% off with a coupon I had! To make matters worse, one of my shirts came back with the same spot on the zipper, that it had when I dropped it off. Interesting...did my clothes even get cleaned and the customer service is just horrible! 

Don E.'s profile image
9 years ago

You burnt my shirt 

John A.'s profile image
9 years ago

I will not return because the cost to have two pair of jeans pressed was twice the amount of other cleaners in the area. Very disappointed. 

Frequently asked questions about Pilgrim Cleaners

How is Pilgrim Cleaners rated?

Pilgrim Cleaners has a 4.5 star rating with 583 reviews. 

When is Pilgrim Cleaners open?

Pilgrim Cleaners is closed now. It will open at 8:00 a.m.