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Mile High
- Dry Cleaning
- Denver, CO
About this business
Location details
1975 w 13th Ave, Denver, CO, 80204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had two pieces of clothing go missing and haven’t been helped whatsoever. Please never go here.
Business response:
Hi Hannah, I believe we have contacted you in order to get this resolved. We apologize for the inconvenience you have experienced.
I sent two cashmere sweaters to be dry cleaned and you washed them. Both sweaters ruined.
Business response:
We apologize for the trouble Candi. Our wash and fold service indicates that we wash dry and fold items, therefore any cashmere sweaters placed in those bags would’ve been treated as such. We encourage our customers to separate any dry cleaning items as those will be processed and priced separately.
Never got a notification / where are my clothes
Business response:
We apologize for the trouble. Some of our systems have been down and/or malfunctioning. If you still need assistance, please call 303-458-0404 or email dalmanza@editco.com
I was told my order would be here Monday, which worked for my schedule. On Monday, it was moved to Thursday (today). Thursday is today. Its not here. Very concerned about quality control.
Business response:
We apologize for the trouble. Some of our systems have been down and/or malfunctioning. If you still need assistance, please call 303-458-0404 or email dalmanza@editco.com
Clothes wrinkled
Business response:
We’re sorry about that Janice. Please accept our apologies for the inconvenience.
My clothes never came back
They don't consistently follow my instructions regarding unscented products. They offer the option to use unscented products via the order notes, but they only follow it half of the time. I have a really bad fragrance allergy. Unfortunately am recovering from a broken leg so I've had to rely on this service for laundry. It costs a fortune only to receive clothes that give me a rash. I'm going to have to figure something else out because this is untenable.
My coupons were not taken off from my charges. Delivery was supposed to be free for first time app users. The code for 25% off was not used.
Business response:
We're sorry to hear about the issues you experienced. Please contact us at (303) 458-0404 so we can address this. Thank you.
It’s been three weeks and I’ve requested Support more than three times to get the code to the locker to access my laundry. I fallen on deaf ears.
Frequently asked questions about Mile High
How is Mile High rated?
Mile High has a 4.6 star rating with 135 reviews.
When is Mile High open?
Mile High is open now. It will close at 6:00 p.m.