Lapels Dry Cleaning - Master Rollup's cover image

This profile has been claimed by the business owner or representative.

Lapels Dry Cleaning - Master Rollup

4.7
  • Consumer Services
  • MA

About this business

Consumer ServicesDry Cleaning

Location details

MA, 02030, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.720,131 reviews
THERESA W.'s profile image
THERESA W. 
3 years ago

Great customer service and fast! 

Business response:

Thanks, Theresa! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Michele F.'s profile image
Michele F. 
3 years ago

Perfect job great customer service... clothes looked excellent and I will be returning 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Betty W.'s profile image
Betty W. 
3 years ago

My first experience with Lapels' staff and management was of the highest quality. I had called 10 different tailors in the Union County area. All except Lapels accepted my request to tailor a ball gown and return it completely within "3" days! The gown has lots of fabric and tool that requires adjustments ( front, side, and back) and hemming of multiple layers. Not only did the penning and try-on for a second time occur within 24-hours, but it was also perfectly tailored. The gown was pressed and ready in two days. The y... read more

Business response:

Wow, Betty! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Lea M.'s profile image
Lea M. 
3 years ago

Prompt and dry cleaning was done well. 

Business response:

Wow, Lea! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Melissa G.'s profile image
Melissa G. 
3 years ago

I went to pick up and it still had dog hair and lint stuck to it. I asked them what they did bec it still looks dirty even dirt was on it. I waited almost 2weeks and my spread is ripped now from them and it's still dirty. 

Business response:

Melissa, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation. 

Jack E.'s profile image
Jack E. 
3 years ago

Excellent shirt work. Great customer service. Work is usually completed in a faster amount of time then promised. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Jack! 

Cindy B.'s profile image
Cindy B. 
3 years ago

First of all, everyone I had contact with at the store was super friendly. They really care about customer service! My garment was cleaned even sooner than they said it would be (a day earlier). I don't do a lot of dry cleaning so I don't have a comparison fo pricing, but it seemed reasonable. The store was clean and organized, too. 

Business response:

Thanks, Cindy! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Dayna C.'s profile image
Dayna C. 
3 years ago

Always a great experience everybody's very friendly and already has my clothes pulled on the rack when they see me walking give me walking in. I've bounced around to a lot of cleaners in the area but this is hands down the best 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Dayna! 

Adriana J.'s profile image
Adriana J. 
3 years ago

It was my first time there and I needed a quick turnaround. They were happily able to get my order done quickly! It saved my life. I will definitely be back and will recommend others! 

Business response:

Wow, Adriana! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. We look forward to seeing you again. Michelle 

Frequently asked questions about Lapels Dry Cleaning - Master Rollup

How is Lapels Dry Cleaning - Master Rollup rated?

Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews. 

When is Lapels Dry Cleaning - Master Rollup open?

Lapels Dry Cleaning - Master Rollup is open now. It will close at 4:00 p.m.