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Lapels Dry Cleaning - Master Rollup
- Consumer Services
- MA
About this business
Location details
MA, 02030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Fantastic service. Keep it up.
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Nick!
Done what we ask
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Drop off went well. Pick up not so. The lady at the front barely acknowledged my existence. She never smiled and didn't make eye contact. She came off cold and unhappy. She definitely does not need to work in the front with customers.
Business response:
Alondra, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation.
People were great
Business response:
Thanks, Ray! A 4-star rating is a sign of a job well done. We hope we can provide our dry cleaning services to you again soon.
Nice job….
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Did a fabulous job on my alterations. Very fast and quick service.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Just great
Business response:
Thanks, Socorro! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Waited 20 minutes for the doors to open although signs say you open at 10 but no one showed up till 10:20. The only person in the store was very rude, the alarm kept going off and we were told to wait outside or come back later til alarm was fixed. And one dress cost me $21.00 ridiculous!!!! Will not ever use this dry cleaners again!!
Business response:
Lapels strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we'll be contacting you shortly to see how we can make it right.
Excellent customer service & extremely fast work....your quality is great. The employee who took care of me was very polite and friendly.
Business response:
Wow, Debora! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Frequently asked questions about Lapels Dry Cleaning - Master Rollup
How is Lapels Dry Cleaning - Master Rollup rated?
Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews.
When is Lapels Dry Cleaning - Master Rollup open?
Lapels Dry Cleaning - Master Rollup is open now. It will close at 4:00 p.m.