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Lapels Dry Cleaning - Master Rollup

4.7
  • Consumer Services
  • MA

About this business

Consumer ServicesDry Cleaning

Location details

MA, 02030, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.720,131 reviews
Martin S.'s profile image
Martin S. 
4 years ago

Your cost is very expensive in comparison with other cleaners in the West Valley. 

Business response:

60% wouldn't be a passing grade in high school and it's not a passing grade now. A representative from Lapels will be reaching out to see how we can improve our service! 

Michael S.'s profile image
Michael S. 
4 years ago

GREAT!!!!!!!!!!!!! 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Cathy W.'s profile image
Cathy W. 
4 years ago

Excellent service. Pick up and delivery 

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Bailey M.'s profile image
Bailey M. 
4 years ago

Clothes are cared for with expertise. Shirts are well done. 

Business response:

You know what they say…4 out of 5 ain't bad! Always a pleasure to see you, Bailey. Thanks for your review! 

Amy M.'s profile image
Amy M. 
4 years ago

Service is always wonderful, and clothing comes back well done. 

Business response:

Thanks, Amy! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Rosalie L.'s profile image
Rosalie L. 
4 years ago

Friendly staff. Easy in, easy out. Wonderful job. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Rosalie! 

Christian T.'s profile image
Christian T. 
4 years ago

Jin is amazing at hemming. Perfect! 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Ramona P.'s profile image
Ramona P. 
4 years ago

Great customer service and was ready before I was told as well. Also very clean store 

Business response:

We did our best to provide top quality dry cleaning services to you, and it looks like we performed admirably! Thanks for your review, Ramona! 

Barry S.'s profile image
Barry S. 
4 years ago

Changing the rules on customers without notice is bad business. Having a sign in your window saying open on sundays and then not being open is bad business. Having employees outside smoking (thats fine) but beiing annoyed to have to go back in to take care of customers...bad business. Very unfriendly staff, closing 6 min early and not opening the door to let me pick up my clothes after you sent me away earlier that day because you were "running behind"...all bad business. Btw i never complained about the clothes not b... read more

Business response:

We can't stand the fact that we let you down, Barry. We'll be reaching out to you in the hopes we can make it up to you. 

Frequently asked questions about Lapels Dry Cleaning - Master Rollup

How is Lapels Dry Cleaning - Master Rollup rated?

Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews. 

When is Lapels Dry Cleaning - Master Rollup open?

Lapels Dry Cleaning - Master Rollup is open now. It will close at 6:00 p.m.