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Lapels Dry Cleaning

4.5
  • Buckeye, AZ

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Location details

1510 S Watson Rd, Buckeye, AZ, 85326, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,104 reviews
Joy M.'s profile image
3 years ago

You guys did a Great Job cleaning my items and great customer service. Thank you. I also really enjoyed speaking with the lady who receives the items. She is very kind 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

KATHY L.'s profile image
3 years ago

The two Puerta Rican dresses that I had dry cleaned are about 18 years old, each a very vibrant color, and hand embroidered with a maze of colorful yarn. I had many concerns with what quality results I could expect. I was absolutely impressed and well pleased with superior results with both dresses truly looking better than new. Also, a circular handmade Italian tablecloth was immaculately spotted and pressed to a pristine newness. I highly recommend LABELS, professional staff willing to listen to customers and fulfill ev... read more

Business response:

It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Mitchell R.'s profile image
3 years ago

You were there. 

Business response:

Two out of three ain't bad, but three out of five is less than we aspire to! A representative from Lapels will be contacting you so we can get to the bottom of this. 

Christle H.'s profile image
3 years ago

They always do a great job. Great people and wonderful service. They keep my clothes looking brand new. 

Business response:

Thanks, Christle! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

D M.'s profile image
3 years ago

The lady that was helping me was a bit rude... and not giving good customer service. My daughter had dropped off a couple items for me... this was about 4 mo ths ago. The lady asked for my name and phone number... but for some reasons... that she couldn't explain, she didn't or couldn't find my two items. She then asked me for my address I gave it to her... she still stated she couldn't find me in her computer. After about 2 - 3 more minutes with her not understanding that I am who I said I am... and regardless of her inab... read more

Business response:

Try as we might, sometimes we just don't meet your expectations, D. For that, we offer our deepest apologies, and we'll be contacting you shortly in the hopes we can make it up to you. 

Anita R.'s profile image
3 years ago

Hello, I was warming greeted and treated in a very professional manner. When I returned my shirts were done so nicely! I will tell my neighbors and family members about your business!🙏😊 

Business response:

Wow, Anita! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Andi M.'s profile image
3 years ago

Super friendly service! 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Andi! 

Michele B.'s profile image
3 years ago

Great expirence! Very nice and friendly. They were also very Knowledgeable about the products that they use. I will go back😊 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Marla R.'s profile image
3 years ago

Price gauging at its finest.I have been going there for years and was charged 3xs the amount for same 3 jackets Ner going back there and will not recommend this place to anyone 

Business response:

Lapels strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we'll be contacting you shortly to see how we can make it right.  

Frequently asked questions about Lapels Dry Cleaning

How is Lapels Dry Cleaning rated?

Lapels Dry Cleaning has a 4.5 star rating with 1,104 reviews. 

When is Lapels Dry Cleaning open?

Lapels Dry Cleaning is closed now. It will open tomorrow at 9:00 a.m.