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Lapels Dry Cleaning
- Buckeye, AZ
About this business
Location details
1510 S Watson Rd, Buckeye, AZ, 85326, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was told over the phone it was going to be $32.00 for some stitches/patches on jeans so I gave them the job. When I picked them up the lady asked, how are going to pay ? I said cash. She said it's $40.00 I paid the $40.00 but I'm not going back.
Business response:
While it's true that everyone makes mistakes, whatever we've done to earn a one-star review is unacceptable and we'll be reaching out to you soon to see how we can make it up to you.
$5.00 for short sleeve dress shirts is too expensive!!!! Sorry , but checked with other cleaners anywhere from .50 to 1.50 less .
Business response:
Our customers mean the world to us and we simply will not accept anything less than your complete satisfaction. Please let us know how we can improve!
I received the pants that I had hemmed and cleaned at the promised time, and they did a good job. The service was pleasant and courteous.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Excellent!! I would recomend..
Business response:
Thanks, Kolbeck! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Friendly and knowledgeable. Great customer service!!
Business response:
Wow, Maria! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Amazing service
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Breayanna!
Your cost is very expensive in comparison with other cleaners in the West Valley.
Business response:
60% wouldn't be a passing grade in high school and it's not a passing grade now. A representative from Lapels will be reaching out to see how we can improve our service!
Before covid-19 I use you establishment I've had more than three items clean there and they didn't cost me what one item this cost. I realized the the cost had a one point the prices will go up but my goodness that much for one item paying more. For one jumpsuit cost $22.99 that was more than what I purchased it for..I had ask your employees twice how much while she had my card in her hand her rong it up and said $22.99 .I know that this is difficult times but so is for the customer s to trying to keep small business a float... read more
Alterrations greatly appreciated
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.5 star rating with 1,104 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is closed now. It will open tomorrow at 9:00 a.m.