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Kona Cleaners
- Dry Cleaning
- Huntington Beach, CA
About this business
Location details
20982 Brookhurst St, Huntington Beach, CA, 92646, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I just returned home very upset to write this spirited e-mail regarding the awful service I have had at your location. Judging by your appearance on Yelp, you seem like a proper businessman who likes to run things accordingly. The people you have running the place while you are away are beyond computer illiterate and that is okay, considering the position. Your worker Ivette repeatedly asked me for my information and typed it in wrong, I am not kidding, nine to ten times while I patiently let her enter it in the sweltering h... read more
Very friendly service and quick completion but I was surprised at paying $60 for 10 items. I usually pay about half of that.
I hope this does not get to a public review; my intention is not to damage your reputation. I have always been treated exceptional nice by your employees and your services have been excellent; no issues. My last visit was met with an employee that had a shockingly poor work ethic. Had he been an employee in my business, I probably would fire him. He certainly wouldn't be working for me long. I knew I was late when I decided at the last minute to try to drop some clothes off at your Huntington Beach cleaners. Had you ... read more
I just arrived home and looked at your work and my green sweater and it looks like there is a dried milk stain on it.
On August 31, I came in with several garments that were mostly Hawiian Shirst. While the clerk counted my garments I mentioned to her that I had a coupon for 50% off Hawiian Shirts and then she gave me a receipt. I asked if she applied the discount and she told me that it had expired without ever looking at it. I then showed her the coupon and she said I can't do nothing about it today, but when you pick up your shirts they will aply the 50% discount at that time and proceeded to note it on the receipt. I came into today, a... read more
Came in got quote $206 Went with it after we wrote it down for price Came in to pic up Now $217 and new customer coupon doesn't work They lost the bag it came in( an anthropologist dress bag) I spotted it and grabbed it I was told I wasn't supposed to go behind counter I would have never gotten the bag Rip off
Have been a long term customer. Recently a couple shirts were ruined. I had a 20% off rugs coupon and when I picked it up it was difficult having the discount honored.
It seems every time I send a load, something is missing when it is returned and I have more bags with other peoples names than I can name. The driver is very nice though.
I took my cushion cover in to get the zipper fixed I told the cost would be $23 which was cool.. When I picked it up they charged me another $24 to clean it which I did not request I didn't want to hassle the girl so I just paid it but $47 later for a zipper fix really??
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.6 star rating with 666 reviews.
When is Kona Cleaners open?
Kona Cleaners is open now. It will close at 6:30 p.m.