This profile has been claimed by the business owner or representative.
Elite Cleaners
- Consumer Services
- Phoenix, AZ
About this business
Location details
4801 E Indian School Rd Ste 6, Phoenix, AZ, 85018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 4:00 p.m. |
You guys do a great job! Best-in-class customer service! Thank you!
Excellant customer service prompt and efficient. Fast turnaround and completion. My issue is that they folded tops and sweaters on hangers causing lines and wrinkles. Now must press and rehang 18 pieces. A lot of work after spending 368.00. Disappointing.
Gid a great job but your prices are too high
Business response:
Thank you for your feedback. Just an FYI our quality is a product of highly trained staff members and the detergents we use, If I cut corners our quality will go down. Most of the staff have been with Elite Cleaners over 10 years. Thanks again David Meyer Owner of Elite Cleaners
Your prices have increased too much. I will probably start looking around for other options.
Business response:
Thank you for your feedback. Our prices have gone up about 6 % over the year. During that time our utiilities have tripled. To maintain our high level of service we use detergents imported from Germany. The staff is paid above average wages, Sorry you don't feel our product is worth the nominal increase. You will find most cleaners have raised over 10 %
My clothes were not touched:/ cleaned. Kept for a month.
2 of the 3 pairs of pants were returned and needed portions of the hem sewed completely. The 3rd was done very well.
Business response:
Your pants were done over at no charge. They are ready for pick up Sorry if this caused you any inconvenience.
It was nice of you to help, but the garment still had an odor to it when you were done.
Still several stains remaining on the item to be cleaned. I didn’t check until I got home. I live 29 minutes away don’t have time to bring it back
Business response:
Jordan, Sorry we did not meet your expectations. We are only too happy to make this right. Let us know when it would be convenient for us to pick up your comforter and reclean it for you. Please call 602 952_7085
Walk-in to a factory!! Hugh bins fill of clothes people everywhere. Could not get to the counter with all the stuff in the way people were nice despite the high mess . Alterations promised in a week. Not ready asked for the extra materials. Not given them. Told I would be called. No call . Told I would be better off at another alteration place. Really? Why are you doing them at all? Nope not going back for anything!! It’s a Willie Wonka factory!
Frequently asked questions about Elite Cleaners
How is Elite Cleaners rated?
Elite Cleaners has a 4.9 star rating with 2,193 reviews.
When is Elite Cleaners open?
Elite Cleaners is closed now. It will open tomorrow at 9:00 a.m.