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Dublin Cleaners
- Dry Cleaning
- Columbus, OH
About this business
Location details
6845 Caine Rd, (Sawmill & 270), Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I have been using Dublin Cleaners for over two years now. The prices are extremely expensive, they often fall short of giving you a discount when you include it in your bag (i.e. 10% off coupon) and recently my card expired so after receiving a call I called them back immediately to give an updated card only to find a $400 charge to my card the following day. I have tried to reach them numerous times and I was told I would be able to access my account online (which after 4 attempts has not been fixed) and that I would receiv... read more
I need some minor alterations to a bridesmaid dress. I dropped it off and had my fitting done, 1 week later I got a call asking to come back in for a 2nd fitting where the dress had no work complete and I had to do a completely new fitting. Another week passes and I go to pick up my dress once it was complete. Upon picking it up I discovered that there was a mark left on one of the straps that was to be shortened meaning that it wasn’t done. I had to leave it again for it to be re-done correctly. So almost 4 weeks later and ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Samantha. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We are going to meet with Gretchen tomorrow (scheduled off today) for her input then reach out to try and do the best we can to address this for you. Cheers, Dublin Cleaners
Nothing to add.
Dublin Cleaners removed Lotion stain from my new blouse & completed cleaning 2 days ahead of promised time! 5Stars for sure
We are on the New Albany delivery route. I keep getting an automated email that one of my items is available for pick up in store. I’ve never been into the store so I can’t imagine what it would be. Nobody will answer the phone at any of the extensions.
Business response:
Thank you for providing your feedback and letting us know about this issue, Nicole. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. One of your shirts somehow through a software glitch was assigned to counter pick-up a the plant. We'll get resolved and delivered to you on the next visit. We'll also take the charges off for the delay and frustration. When you called did nobody answer the in store service prompt? Sorry! Cheers, Dublin Cleaners
I am a long time customer and like your service- somehow I missed paying a small invoice and was charged a $10 late fee. Please remove. Sorry for oversight but would appreciate it.
Very personal about my concerns with stains
I am unable to change my cc information. It tells me it is not valid. I’m unable to see how to update my email address. I tried requesting pickup for tomorrow. Thrilled with the work though!
Business response:
Toni, We have a Mary Kay email address and what looks like a made up phone number on your account. 740-555-1234. If you log in with those credentials you'll be able to then update and do what you wish and more. Thanks!
Wife had downey stains on 2 pieces, 1 shirt, one pair of pants. I was told they weren't sure how it would clean. I picked them up and the stains were still there. I thought just not going to work. Then i was told we can try more aggressive cleaning that may work. Why didnt i get a call about that? Instead i was told to come back if i wanted to try. So now i can pay more money that should of been the first time. I would of said yes do whatever you can, if the stain is there i will throw them away. Rated 3 because girls were n... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Dennis. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We would never charge for a re-do in a case such as this, when you bring them back please be clear its a redo, maybe someone mis-understood you. Cheers, Dublin Cleaners
Frequently asked questions about Dublin Cleaners
How is Dublin Cleaners rated?
Dublin Cleaners has a 4.7 star rating with 7,503 reviews.
When is Dublin Cleaners open?
Dublin Cleaners is closed now. It will open tomorrow at 7:00 a.m.