Dublin Cleaners

Bill N. 

on ReviewMyDryCleaner

6 years ago

I dropped a coat off ,12/17/19, to get the zipper repaired and was told it should be ready 12/30/19, which was fine due to the holidays. I received a notice 12/20/19 stating my order is ready. I went to pick it up, paid for it and was on my way out to my vehicle. I looked at the coat zipper and it was still broken. I took it back into the store and lady behind the desk said, there was a note stating “ the coat needs a new zipper”. This was a bad “New Customer” experience with Dublin Cleaners and hopefully it can be resolve... read more

No W. 

on ReviewMyDryCleaner

6 years ago

had 3 chef coats with stains on them, i was talked into leaving them to try to get stains out, told it shouldn’t be a problem, and it doesn’t hurt to try. 15 bucks each jacket was never told cost and they didn’t get any, not 1, stain out. so i could have just washed them at home and had exact same result. so against my better judgement i go to pay and am told y’all don’t except cash. Is thisAmerica? you think u can run a business to the public and not accept cash? keep the stained jackets, thanks for trying to swindle me. 

JoAnn 

on ReviewMyDryCleaner

6 years ago

Horrible experience! I have tried countless times to contact your accounting department to understand why my credit card was charged over $250 and my new customer $100 credit not processed. So now you want to offer me the $100 - I just want the $100 refunded on my credit card. 

Donna M. 

on ReviewMyDryCleaner

6 years ago

I requested a family table cloth and napkins to be cleaned and placed with tissue between layers in a box I provided for a bridal shower gift. This was the “something old” in a theme from a great grandmother. There was no tissue placed as requested and while it fit in the box, the folds were uneven and napkins were not ironed so the edges met. I expected more after paying over $60. I am so disappointed with the sloppy work. 

Peggy and William D. 

on ReviewMyDryCleaner

6 years ago

My main problem is getting shirts back that are not completely pressed. This has been longstanding problem. Body of shirt pressed but sleeves not pressed. Also some shirts look like they were just put on hanger to dry and sent back to me. I have one hanging in my closed with Dublin Cleaners tag still in collar. 

Linda O. 

on ReviewMyDryCleaner

6 years ago

You shrunk my favorite work slacks and charged me twice what I pay to my Dallas dry cleaners. They have cleaned those pants and never shrunk them. No more Columbus cleaning - everything goes into gentle woolite cycle or else hauled home to Dallas. I can't afford your charges or ruining my favorite clothes. 

Laura R. 

on ReviewMyDryCleaner

6 years ago

Before I picked up my dress, I was given information that not all stains were not able to get out of my dress, which I can understand since the bottom of my dress was dirty. When I came to pick up my dress though, I did not expect to get the customer service that I did along with how much dirt that wasn’t removed. I rushed from work to meet with the bridal staff and the man I spoke to provided awful customer service. When he showed me my dress, the bottom was still dirty and then said we won’t be able to get this out and the... read more

Ethan G. 

on ReviewMyDryCleaner

6 years ago

Great service, very friendly staff, but damn it's pricey!!! 

Rosario V. 

on ReviewMyDryCleaner

6 years ago

When I brought my cloths to you I showed the clerk my 20% discount. She handed me my receipt and said the 20% was deducted from the total. When I picked my cloths up the amount she asked seemed way too high and I questioned her about the discount and she said it had not been taken off. Fortunately, I still had your email on my phone. Seriously, I think you are overpriced to begin with, but without the 20% I wouldn't even consider coming there. Couple that with the wrinkles in my dress pants, and I'm not a happy camper.