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Dublin Cleaners
- Dry Cleaning
- Columbus, OH
About this business
Location details
6845 Caine Rd, (Sawmill & 270), Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
You guys really have to get your e-mail notifications straight. They are always a day or two off.
* No one answers the phone * No one calls back when you leave a message * Emails come from an invalid email address so you can't reply to them. * Complaints go unaddressed
I brought some sheers in to have them pressed only. When I picked them up and got them home they are still very wrinkled.I was very disappointed.
Business response:
Thank you for providing your feedback and letting us know about this issue, Michelle. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Sometimes the packaging and hangers can cause some temporary wrinkles that fall out. If they are not better in a day or so of sunlight and you want us to re-process them of course we'll do that and offer you a complimentary bedspread or comforter cleaning for your trouble. Cheers, Dublin Cleaners
I have been trying to reach your accounting department for a false charge/item classification since thursday May 28th still havent heard back and really not pleased with customer follow up on this case
Business response:
Thank you for providing your feedback and letting us know about this issue, Merve. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We'll have Karen call you tomorrow morning and solve the problem and look into why the delay.
I tried to edit my review but I couldn't figure it out. it was a customer service representative that was only there for two years that I was speaking with. The manager was disrespectful and kind of in a hurry when I was trying to speak and address my issue. I couldn't get no one's full attention and everyone seemed to be having a bad day, I didn't see but two workers smiling. That made me feel very unwelcoming. I hope this is something that they fix and get together. the prices is too high for the quality of work that they ... read more
Business response:
Ms. Anderson, we really want to look into this for you and to be better prepared in the future. We don't see your name or email address in our computer system. If you are sure that it was a Dublin Cleaners please call our Customer Service GM Ryan Brown at 614-766-7767 and he'll work to make it right.
I am very disappointed with the way my items look when I received them. With the price that they charge there should be no issue with the items being perfectly done one item looks as if it didn't get any work done and still had the spot. My pants were not folded correctly and didn't have enough start. the employees I spoke to were very disrespectful and rude they acted as if they didn't care. I asked to speak with the manager, and the manager I was kind of laughing and didn't act like he cared. He said he only been a manager... read more
I don't want to be a pain the rump...and honestly, I could just be misunderstanding what you guys are able to do. I had sent in my wool winter coat to be dry cleaned and marked that I need it de-pilled. There was fuzz all over it from a scarf. Receiving the coat back...it didn't look too different from when I turned it in...I was still pulling scarf pills off the coat when I got it back. Is my request something you guys can't really do? Or is it possible to revisit this problem? It's a really nice coat...and my scarf kinda r... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Abby. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please bring it back at your convenience and we'll give it a complimentary re-do. Its very possible an inspector let us down and it got into the assembly process when it should have received more attention. Don't rush back, we'll have the record in our computer, so just visit at your convenience. Thanks for your patience! ... read more
No comment
Spots/Stains are still visible on my suit. Could not use coupon with No Restrictions - but was expired by date. Phil Cecala
Frequently asked questions about Dublin Cleaners
How is Dublin Cleaners rated?
Dublin Cleaners has a 4.7 star rating with 7,503 reviews.
When is Dublin Cleaners open?
Dublin Cleaners is closed now. It will open tomorrow at 7:00 a.m.