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Dublin Cleaners
- Dry Cleaning
- Columbus, OH
About this business
Location details
6845 Caine Rd, (Sawmill & 270), Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Upset driver didn’t deliver clothes when he should have. When clothes arrived expensive blouse looked as if hardly ironed so had to do myself.
Business response:
Thank you for providing your feedback and letting us know about this issue, Dorothy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. When you next send in the blouse please add this message (print) and we'll redo the blouse at no charge for your inconvenience. Cheers, Dublin Cleaners
There has been some issue with the majority of the transactions I have had. Put another way, it is rare that a transaction goes smoothly. Examples include: spelling my name wrong, email issues, electronic notification issues, not taking cash, computers not working; sometimes neck darts in shirts, sometimes none, coupon issues. I typically expect some issue with each visit, very frustrating. The customer facing staff needs more and or better customer service training so they are competent in their job functions. There ar... read more
Prices are exorbitant- will NEVER go back $3.80 for a laundered shirt? Pulling out my ironing board!
Hi. I keep getting emails saying Julian will be by to pick up my laundry. Nothing I do works to unsubscribe. Can you please take me off your list? Thanks.
Picked up my merchandise and told I had a zero balance. Checked further into the matter and I still have a credit. Would appreciate refund to be sent to me.
I dropped my curtains off on a Thursday, clerk said they’d be back the following Wednesday. Showed up on Thursday curtains were lost. Called me Saturday to say they missed the pick up and would not be done until the following Thursday. 2 weeks. Still charged me full price. First time I ever used Dublin Cleaners!
Business response:
Thank you for providing your feedback and letting us know about this issue, Ectore. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We do see they were delayed but only by 5 days and that they did take a discount for the issue. Did they not make that clear to you? please let us know if there is something you would have liked to be done different when addressing the issue. Cheers, Dublin Cleaners
I called Thursday to ask about getting my suit cleaned in a rush. I was told to bring it in before 9 Friday and I would have it by Saturday morning. So I dropped it off at 8:30. I received a call around 11 am saying they would not be able to get my suit done on time. I had no problem with that necessarily other than being told it would be done and it wasn’t. But I did not hear one “I am sorry I thought we would get it done” or just an I’m sorry of any sort. Was basically told to come pick up my suit before they closed.
Business response:
Thank you for providing your feedback and letting us know about this issue, Dj. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Looking at the data you are 100% right and we blew it on our promise. I've removed all the charges so the order will be free to pick-up and opened an issue with customer service management to try and figure out why such a simple and routine request failed. We are so sorry! Cheers, Dublin Cleaners
Brought a wool sweater in to be dry cleaned they washed it which was on the label or dry clean.. I asked for dry cleaning when I dropped it off .. it came back in awful condition.. owner wanted info on where when & who gave it to me .. I could not give him that info so that was that.. they did nothing ... on top of that the girl at the Dublin location said she refunded what I payed but never got it.. had to ask that I was at least reimbursed for that.. owner did give me a check for 10.00 .. I asked him to do what he felt wa... read more
To expensive for the same quality I’ve seen from other businesses
Frequently asked questions about Dublin Cleaners
How is Dublin Cleaners rated?
Dublin Cleaners has a 4.7 star rating with 7,503 reviews.
When is Dublin Cleaners open?
Dublin Cleaners is closed now. It will open tomorrow at 7:00 a.m.