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Dependable Cleaners
- Consumer Services
- Quincy, MA
About this business
Location details
320 Quincy Ave, Quincy, MA, 02169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I did not have a good first experience. I brought a number of dress shirts to be laundered and when I came to pick them up, 5 of the shirts had been dry cleaned instead at a much higher cost despite not being asked to do so. These were not shirts that required dry cleaning. I don't plan on returning.
We love your services and they are always great. We have been going to the Quincy Point location for years. Perhaps your staff was having a bad week. I don't see it as a big problem. My wife told me your staff was short, rude, and dismissive with her at dropoff and at pickup. I was suprised to hear this because we're always happy with how friendly they are there. Please make sure they aren't overworked and underpaid. Quincy is growing rapidly and maybe you need another location opened somewhere in the city to relieve some of... read more
I had dropped off pants to be tailored. The job was... Release hem on both legs and lengthened by 3/4” and have the seams on both legs opened by 3/4” in a “v” shape to make leg opening a little wider. The pants were lengthened maybe 1/2” (shorter than what I wanted) and the seams were opened maybe 1/2” (less than what I wanted). It also seems like one of the pant legs was sewn a little tighter at the bottom as well. I am very unhappy with the service and will NOT be returning to do business with dependable cleaners.
I wanted the shirts laundered - not drycleaned. Pretty steep bill.
Positives: quality of work is great. Also, quick turnaround. Negatives: lack of proper training for the people working at the front desk. I have had a couple of bad experiences. I brought in my clothes to be dry cleaned ; gave the woman the coupon to be used towards the dry cleaning. Rather than have me wait for her to lift my clothes into the computer system, she said that she would take care of it and include the coupon and sent me and email receipt. First, she never sent me the receipt, which isn’t unusual. But when ... read more
Went to pick up told stain wasn’t removed because it would have broken promise of it been ready for pick up in 2 days I didn’t need items in 2 days on this visit so now I have item which I paid to be dry cleaned which I have to was again These policies make no sense to me I feel like I was scammed
The dry cleaning section is fine and I have never had an issue, but the laundry matt is disgusting. The inside of the washing machines are never cleaned with a disinfectant wash and they smell. I often go at night and I see the cleaning lady use the same dirty rag to wipe down each machine. She only wipes down the outside of the machines. The seal on the glass on the larger machines are broken and you can see the brown musty water in between the glass. Not to mention the floors are filthy. One time I was there and there was... read more
I will have to bring the comforter back. The comforter is a big wrinkled mess so it needs to be ironed or steamed to correct. I hope to bring it in on Wednesday 3/6/19.
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Frequently asked questions about Dependable Cleaners
How is Dependable Cleaners rated?
Dependable Cleaners has a 4.7 star rating with 1,240 reviews.
When is Dependable Cleaners open?
Dependable Cleaners is open now. It will close at 7:00 p.m.