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Crown Cleaners
- Dry Cleaning
- Knoxville, TN
About this business
Since the 1960s, CROWN CLEANERS has provided imperial service for all your dry cleaning needs. With unwavering attention to detail and customer care, CROWN continues to earn the trust of yet another generation of citizens in Knoxville, Tennessee.
Location details
6300 Kingston Pike, Knoxville, TN, 37919, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:30 p.m. | |
| Tue | 7:00 a.m. to 6:30 p.m. | |
| Wed | 7:00 a.m. to 6:30 p.m. | |
| Thu | 7:00 a.m. to 6:30 p.m. | |
| Fri | 7:00 a.m. to 6:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Actually...this is the second blazer I brought in to be cleaned that the buttons weren't buttoned and the lapels weren't ironed/steamed properly. I had to press both jackets myself prior to wearing. I informed the associate when I picked a jacket up August 17, 2019.
I ordered heavy starch for my jeans. I paid 66 dollars and the crease did not last a half day.
Just moved here. Prices seem really high for shirt laundering.
Overpriced I was told it would be 16 x $3 for shirts plus 1x $8 for a pair of pants that is $54 but was charged $114
Another nice experience... promises made and promises met !
Greetings, I'm including the Google Review I posted about my experience: I rarely write reviews, but since I relied on what others had written in my decision to go to Crown, I figured I should submit my own since my experience does not seem to reflect what everyone else has posted. I brought about $100 worth of dry cleaning to Crown after deliberating over where to go since I had just moved back to Knoxville. I show up after the pick up time the day my clothes were supposed to be ready, which was NOT a rush order (dropped... read more
Brought in 3 items on Wednesday. .." said no rush"... ticketed for following Tuesday. Showed up following Wednesday at noon= "not ready".said was because white shirt was dirty. ..which I had pointed out when I dropped off. Said I would return in 3 hours. ...which I did. Was charged $28 for 3 items and when I questioned amt, was told there was an up charge for beading on pants..which I was not aware of. Was told " I don't set the prices...would you like to speak to the manager " White shirt was still dirty and no mention w... read more
Clothes came out great but customer experience inside dropping off was unprofessional. One person was eating donuts while helping someone and then started swearing when they left, apparently miscounted their items. The person waiting on me had little eye contact and an annoyed attitude, especially when I asked about pull up/drive through service as if I was an idiot for not knowing about it. First time here. Very disappointing but not surprising given how customer service has gone downhill at many places. These folks looked ... read more
Arrived to pick up my dry cleaning and discovered the tie had not been dry cleaned. Was told it was "damaged," which we have never heard before. Was not called, emailed, or notified in any way that the tie would not be able to be dry cleaned. Therefore, my husband did not have it for his job interview the next business day. Very upset we were not notified. We should have been contacted.
Frequently asked questions about Crown Cleaners
How is Crown Cleaners rated?
Crown Cleaners has a 4.9 star rating with 1,830 reviews.
When is Crown Cleaners open?
Crown Cleaners is closed now. It will open at 7:00 a.m.