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Comet Cleaners and Laundry San Antonio
- Dry Cleaning
- San Antonio, TX
About this business
Location details
18154 Blanco Rd. Suite 102, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
You damage my suit jacket with a presser that was too hot and blamed my material. Then added insult with a $10 credit.
Business response:
Thank you for providing your feedback and letting us know about this issue, Perry. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
Too high now, I paid almost $ 17 .00 per 3 pants pressed only, Used to pay $ 17.68 per 6 pants about 18 months ago.. Almost 3 times the price never going back to comet cleaners..
The fabric is double layered and now it’s all puckered. Also, the slip is now longer than the dress.
Business response:
Thank you for providing your feedback and letting us know about this issue, Angie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
I am a regular customer at this location. Decided to switch my usual and get press only. Employee working the register at drop off gave my wife a hard time for having 16 items. Then at pick up could not answer simple questions regarding military discount. I will not be back.
Business response:
Oh no! We're so sorry to hear that we didn't meet expectations, Corey . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
Was my first time dry cleaning, and when I went in it felt like I was being made fun of for not knowing my “dry cleaning terminology”. Also pickup was really weird and all I was told was to pay with no real interaction with said employee
Business response:
Thank you for providing your feedback and letting us know about this issue, Alan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
My blazer came back dirty.
Overcharged me. I dropped my 19 shirts off with a coupon for $2.39 per shirt. Somehow my total bill became $58.43. Worse yet, after hearing the total from the attendant I asked her what I was charged per shirt because I had the coupon. She said $2.69 per shirt. After I said that’s not right, it should be $2.39 per shirt she said, “ oh yeah, that’s what I meant, $2.39 per shirt.” When I got home and did the math, I see something well above $2.39 per shirt was charged.
Business response:
Thank you for providing your feedback and letting us know about this issue, Bruce. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will attempt to contact you within 24 hours to understand your concern and do our best to fix it. You can also reach out to us at 210-262-6003 or info@cometsatx.com. We apologize once again.
I am concerned that I was overcharged. The employee couldn’t explain why 13 shirts and three pants came to over $87.00. Only one shirt needed to be dry cleaned. I didn’t have time to stay and figure it out. And people were waiting. I’m not saying it is the wrong price and just wanted help understanding the bill.
Business response:
John , we apologize for any inconvenience we may have caused. At Comet Cleaners, our customers are #1 and we make it a priority to ensure your visit includes a positive experience with great quality at the most affordable price. We will attempt to contact you within 24 hours to understand your concern and do our best to ensure that your needs are taken care of. You can also contact us at 210-262-6003 or info@cometsatx.com.
My suede jacket came back very dry like if was washed with water and soap. Not using this place again. I do not recommend.
Business response:
Oh no! We're so sorry to hear that we didn't meet expectations, Thais . We do our best to offer superior service and would like to reach out to you to correct any inconvenience that may have occurred. We'll attempt to contact you within 24 hours to address any concerns. If you would like to reach out to us beforehand, we welcome you to contact us at 210-262-6003 or info@cometsatx.com. We apologize once again and hope your next visit with us is a much more pleasant experience.
Frequently asked questions about Comet Cleaners and Laundry San Antonio
How is Comet Cleaners and Laundry San Antonio rated?
Comet Cleaners and Laundry San Antonio has a 4.8 star rating with 1,729 reviews.
When is Comet Cleaners and Laundry San Antonio open?
Comet Cleaners and Laundry San Antonio is closed now. It will open at 7:00 a.m.