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Brothers Cleaners

4.7
  • Dry Cleaning
  • Raleigh, NC

About this business

Consumer ServicesDry Cleaning

Location details

4112 Pleasant Valley Rd # 104, Ste 104, Raleigh, NC, 27612, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.77,001 reviews
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Chris B.'s profile image
Chris B. 
2 years ago

Usually great, however I dropped off so it would be done so I could pack clothes for a trip. I went to pick up at 1:15 on my way to a movie. A sign said be back in 15 minutes. I gave it until 1:35 and now one ever showed up. If you say you are going to be open for 5 hours on Saturday, you should be open for all 5 hours. Very disappointing. 

Juanita E.'s profile image
Juanita E. 
2 years ago

We moved to Columbus, OH in October. Please unsubscribe us. We will miss you. J Ellis 

Sebastian P.'s profile image
Sebastian P. 
2 years ago

I signed up for free pick up and delivery and I sent my brothers favorite jeans because they haven’t a a blue satin and the driver misplaced his jeans, and they were miscommunication from him 

William C.'s profile image
William C. 
2 years ago

Dissatisfied due to not getting heavy starch in the clothing I asked 

Jose T.'s profile image
Jose T. 
3 years ago

At first everything seemed great until I received back my clothes. Did not follow clear and written instructions. 

Les B.'s profile image
Les B. 
3 years ago

Thank you Ben for taking care of my complaint. Very sorry to take up your time with this situation. Learned a good lesson on my end though on getting a quote. You guys do great work and I will be sending items in to get cleaned in the future. Sincerely, Les Brown 

Les B.'s profile image
Les B. 
3 years ago

$70.00 to dry clean a $8.00 Thrift Store coat which only had a small leather collar and elbow pads. I believe your policy states you should have called me first for approval and how do you think any normal, logical person would respond: NO THANK YOU. If you want the coat for your charges you can have it. I am a loyal customer and I feel like I should be treated like a loyal customer. I strongly feel like Brothers Cleaners is making a mistake on this one. I should not have to pay for this so called dry cleaning service. ... read more

Eva S.'s profile image
Eva S. 
3 years ago

I received 2 womens shirts for pressing only (medium starch) I was charged $17.00 for 2 shirts. That is very high! They were not laundered or dry clean, just ironed. I won't return at that rate! 

Kevin R.'s profile image
Kevin R. 
3 years ago

I know Brother's has a great reputation, which is why I took two items there to get stains removed. I shared what I thought the stains were caused by, and the person who checked me in said that they send these out (to where, I have no idea) and that they do a great job. When my items came back, the stains were still there--exactly as before. While this person did give me a 10% discount, I still had to pay $32 for nothing. Worse, it's likely that the stains are now "set" following whatever stain removal process they used. And... read more

Frequently asked questions about Brothers Cleaners

How is Brothers Cleaners rated?

Brothers Cleaners has a 4.7 star rating with 7,001 reviews. 

When is Brothers Cleaners open?

Brothers Cleaners is closed now. It will open tomorrow at 7:00 a.m.