This profile has been claimed by the business owner or representative.
Baryames Cleaners
- Other
About this business
Location details
48910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Your new hours at the locations I use regularly, starting at 8am, make it hard for those of us whose schedule does not allow us to come in after 8 and rarely are out of work in time to come in. I work out of town so pick up and drop off is not ideal.
Business response:
Bob, I apologize we didn't meet your expectations and thank you for taking the time to let us know. We have 3 locations open at 7am - 6pm Monday thru Friday: 2423 S Cedar St, Lansing, 1518 W Grand River, East Lansing & 6334 W Saginaw, Lansing or we can service you with free Home Pickup & Delivery. Please contact us at 517-388-4317 if you would like the Home Pickup & Delivery service. Your business is very much appreciated. Thank you. Jennifer Hampshire
My husbands expensive jogging suit was misplaced with another customer. I called and the manager said I'm working on it and never followed up. The customer that had it contracted me. When it finally made it back to the store. I had to verify they recleaned it. The clerk then tried to charge me for it. Totally disappointed. Not the service I am use to at this store.
Business response:
Catrina, I'm very disappointed we didn't meet your expectations and thank you for taking the time to let us know. We take great pride in our quality and service and our Concierge will be reaching out to you. Art Baryames
The Haslett Baryames store could not find one of my shirts (1 of 6) on my most recent service order. We’re you able to eventually find it? Ask the Baryames person at the Haslett store. Thanks, Frank
Business response:
Frank, I'm very disappointed we didn't meet your expectations and thank you for taking the time to let us know. We take great pride in our quality and service and our Concierge will be reaching out to you. Art Baryames
Place is not good, SUPER over priced, the workers won’t even tell you how much each service was, I had to basically beg for itemized receipt. When I called to complain about my service no one ever got back to me. HORRIBLE PLACE!!! Would not send my worst enemy here. Wish I could give zero stars.
Business response:
Hannah, thank you for your feedback. Our customer service representative informed you the item prices on your second visit on November 8, 2021. It is clear we are unable to meet your expectations and respectfully suggest you use another dry cleaners for your your cleaning needs. Thank you Baryames Cleaners
Diane, at your Grand Ave store is a rare jewel. She knows my name, always asks about my family- and reminds me of the cyclical discounts as she understands I am a single professional with a tight budget. This store is "old school" in their exceptional customer service, and consistent excellence in cleaning fabrics of all types. My Dad trusted this business with his clothing needs, and he passed that loyalty of local owned family establishments on to me!
Business response:
Karen, Thank you very much for taking the time to review us and the feedback on Diane. We are honored you gave us a 5 star rating. Your business is very much appreciated! Art Baryames
I use three locations in the greater lansing area: Grand River in Okemos; the Frandor store; and Okemos road location. In each of your stores, your employees have been exceptional. They have been earnest, professional and accommodating. And, most importantly, they have been honest. On more than a few occasions, valuable possession were returned with urgency and without incident. Therefore, it is without reservation that I extend a congratulations to Baryames Cleaners and the exceptional service that it has afforded me as a c... read more
Business response:
Kevin, Thank you very much for taking the time to review us and we are honored you gave us a 5 star rating. Your business is very much appreciated! Art Baryames
Three weeks in a row i asked fir shirts to be boxed and even says that bag tag and yet every week came back on hangers ! I even brought it up every time i dropped stuff off and hangers every time . I have moved my business elsewhere and won’t be back. The screw ups just never end and i need reliable cleaners and i have that now .
Baryames do not hold themselves accountable for mistakes. They ruined my wife's jacket and have not moved to reconciliation or any compromise. We are highly dissatisfied with their professionalism, responsiveness, and integrity.
Business response:
Troy, it is unfortunate our explanation both written and spoken directly to you did not meet your expectations. Baryames Cleaners
Bre is the best! Always friendly and pleasant, a rare attribute these days!
Business response:
R, Thank you very much for taking the time to review us and we are honored you gave us a 5 star rating. Your business is very much appreciated! Art Baryames
Frequently asked questions about Baryames Cleaners
How is Baryames Cleaners rated?
Baryames Cleaners has a 4.6 star rating with 1,239 reviews.
When is Baryames Cleaners open?
Baryames Cleaners is closed now. It will open tomorrow at 9:00 a.m.