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Today Cleaners
- Dry Cleaning
- Bakersfield, CA
About this business
Location details
6015 Coffee Rd, Bakersfield, CA, 93308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I received a coupon via email for a 30% discount on shirt laundering. I did not receive the discount and the employees had no reason why. They told me I would have to come back the next and talk to the, IF THE MANAGER WAS IN THE COLLECTION SITE. This is the 2nd time this happened. Makes me want to switch to another cleaners. I addition, Today Cleaners charge over $10 for a womans cotton shirt. I don't understand their pricing scheme.
Business response:
Thank you for sharing your thoughts on your recent experience with us. We appreciate your feedback and will use it as an opportunity to make necessary adjustments to meet our customers' expectations better. We hope to have the chance to serve you again in the future.
Online coupon again wasn’t applied to my account. At least the third time
Business response:
We apologize for the inconvenience, David. Please contact us at (661) 587-1515 so we can resolve this issue for you. Thank you for bringing this to our attention.
i receive your coupons, i follow instructions and yet i never see any discount applied! last time i use your company/store.
Business response:
We apologize for the inconvenience you experienced, Ruben. We strive to provide excellent service and honor our coupons. Please give us a call at (661) 587-1515 so we can address your concerns and make things right. Thank you for bringing this to our attention.
Very unsatisfactory!
Business response:
We apologize for any inconvenience you may have experienced, Yadwinder. We value your feedback and would appreciate the opportunity to address your concerns. Please feel free to reach out to us at (661) 587-1515 so we can resolve this issue for you. Thank you.
I think it's too much money for just one piece of clothing, just one shirt and they charged 17 dollars.
Business response:
Hi, Ericka. Thank you for taking the time to share your feedback. We apologize for any inconvenience caused and we value your input as we constantly strive to improve our services.
Wrong information given by staff, initially lost item
Business response:
Thank you for sharing your thoughts on your recent experience with us. We appreciate your feedback and will use it as an opportunity to make necessary adjustments to meet our customers' expectations better. We hope to have the chance to serve you again in the future.
I had a bad experience with the male store employee as I called to see if my quilt was done at 1:00 pm as they had it for two days and he could not find my name as I told several times my full name. I finally told him I would be there in 10 minutes and he better have his supervisor there as they lost my quilt. When I pulled up there he was and he took my claim tag to go look for it, I pulled forward in my car and another female store clerk asked my name and said she would help him. Finally she comes out with my quilt and th... read more
Business response:
We apologize for the inconvenience you experienced, Carol. We strive to provide excellent service and it appears we fell short in this instance. We appreciate your feedback and will address the issue with our employee to ensure it doesn't happen again. Thank you for bringing this to our attention. (661) 587-1515
The creases on my shirts are on the side instead of down the middle. This is the 3rd occasion this has happened. They need to hire people who know how to iron military creases straight.
Business response:
Thank you for providing your feedback and letting us know about this issue, Ricardo. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (661) 587-1515 and we'd be happy to help you out. Cheers, Today Cleaners
On time and so efficient. I love it.
Business response:
Thank you, Tamera, for taking the time to tell us about your experience at Today Cleaners. The staff works hard every day to give their best effort for our customers. I will make sure they see your review, and again thank you for being a loyal Today customer.
Frequently asked questions about Today Cleaners
How is Today Cleaners rated?
Today Cleaners has a 4.7 star rating with 1,647 reviews.
When is Today Cleaners open?
Today Cleaners is closed now. It will open at 7:00 a.m.