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Tide Cleaners
- Dry Cleaning
- Valrico, FL
About this business
Location details
1928 East Bloomingdale Ave, Valrico, FL, 33596, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Got to the cleaners about 5 minutes past close time. The manager came out and let me know that I had just missed close time and then proceeded to get my clothes. Can't say thank you enough!
Business response:
Thank you for your review!
RecommendedAmazing business with Customer Service above and beyond. Hands on and attentive owner who enjoys getting to know his customers and is knowledgeable.
Business response:
Thank you for your review, Frances!
I thought I’d try their laundry service for a load of towels (I’ve been waiting for days for my dryer to be repaired). The drop off was so easy! I got an email when it was ready for pick up, same day. Everyone I worked with from drop off to pick up, including the owner, was so courteous. Great customer service and great results!! The towels are clean and smell fresh!! I will definitely use their services again!
Business response:
Thanks Julie ! Glad we could help out and that you were pleased with the result.
This place has the best owners and customer service I have ever seen. True story just Friday night- first time using them and wife dropped off my clothes for a business trip to the Philippines last Saturday. We went to use the 24/7 auto pick up not knowing it required a credit card on file prior (our fault). The machine had a number to call and the owner picked up way after hours. Said he would be on his way out past 10 pm on a Friday night. This is the old school customer service and work ethic this country was build... read more
Business response:
Thanks Michael. It was a pleasure meeting you. I hope you had a great trip.
Absolutely horrible customer service. Rude. Doesn’t communicate. Won’t return calls. Reported to BBB. Will be contacting corporate. Do. Not. Use. I 💯 blame the new ownership. I never had a problem prior to this.
Business response:
Hello Colleen, we sincerely apologize for the negative experience. Unfortunately, we were unable to process your Institutes/Program’s order. A representative picked up the original set of garments on the morning of May 14 with the expectation of being processed & delivered by the morning of May 30th. This past Tuesday evening, shortly before close, you came into our location to drop off more garments to add to the same order without any prior notification. When a representative asked how the order was being paid for, you tol... read more
Horrible service. Clothes were not clean. Would not recommend
Business response:
Deon, we are sorry to hear that you were not satisfied with our service. We would gladly re-clean at no charge. Thank you!
I dropped off an order on Saturday, Jan 2nd. I don’t recall her name but she was thin, blonde, had a tattoo, and a blue-ish dot near her eye brow. I conveyed that my sons need these pants to wear Monday morning and she said no problem. We had a conversation about when the order would be ready and she assured me that as long as I knew how to use the kiosk, my order would be ready Sunday, Jan 3rd. Tonight, my sons tried to pick up the clothes and the kiosk said “no order found.” Needless to say, I’m angry. Their school grade... read more
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.6 star rating with 640 reviews.
When is Tide Cleaners open?
Tide Cleaners is closed now. It will open tomorrow at 7:00 a.m.