This profile has been claimed by the business owner or representative.
Tide Cleaners
- Dry Cleaning
- Houston, TX
About this business
Tide Cleaners is proud to be the #1 brand in dry cleaning. At our dry cleaner at Summerwood, we pair that national expertise with local care our guests notice. Reviewers rave about our helpful staff and professional clean.
Location details
12661 W Lake Houston Pkwy Ste C, Houston, TX, 77044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The experience was fine. My suit came out very white. No problems.
Business response:
Thank you so much for your kind words,Jacqueline ! We really appreciate you taking the time to share your experience with us. Cheers, Tide Dry Cleaners
Very professional
Business response:
Thank you so much for your kind words,Christopher ! We really appreciate you taking the time to share your experience with us. Cheers, Tide Dry Cleaners
I had a comforter cleaned and besides it turning out great, it was neatly hung. You could see the care that was put into it.
Business response:
Thank you so much for your kind words, Sandy. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Dry Cleaners
The attendant, sorry don't know name, was very personable and helpful. She accepted the drop off and handled the pick up. She offered to carry the cleaning and place them in my truck. Great personal customer service. There were a couple of food spots on my shirts that were not cleaned, which I normally would have expected to have been removed. Otherwise, acceptable product.
Business response:
Thank you for taking the time to provide your feedback, Gary. Our #1 goal is to provide great service and value to our customers, but there’s always room for improvement. We take your feedback to heart. Feel free to bring those items back that you were not satisfied with and we will redo them at no charge. Cheers, Tide Dry Cleaners
Good cleani,g
Business response:
Thank you so much for your kind words, Michael. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Dry Cleaners
Good quality job of cleaning and laundry. Everything done as ordered, and each item was individually packaged. Got text message when order was ready, and it was ahead of promised time. Summerwood store is very convenient, even offering 24/7 pickup/dropoff. But, convenience does come with a cost! Pricing is EXTREMELY high - simply not competitive with other area cleaners.
Business response:
Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Dry Cleaners
I’ve been to a lot of dry-cleaning stores and nothing compares to the level of quality and service to what I received at the tide stores.
Business response:
Thank you so much for your kind words, David. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Dry Cleaners
Great job. Exceptional service
Business response:
Thank you so much for your kind words, Rod. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Dry Cleaners
The location smelled great and staff was friendly and helpful, but was hoping to switch from my current cleaners... but would cost me too much to switch
Business response:
Thank you for providing your feedback and letting us know about this issue, Fawn. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Sincerely, Tide Dry Cleaners
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.8 star rating with 570 reviews.
When is Tide Cleaners open?
Tide Cleaners is open now. It will close at 7:00 p.m.