This profile has been claimed by the business owner or representative.
Tide Cleaners
- Dry Cleaning
- Tomball, TX
About this business
Location details
14020 FM 2920 Rd, Ste A, Tomball, TX, 77375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We took 17 table clothes to be cleaned after our Church event. We went to pick them up and I thought I was hearing things! She said it was $448.00.. I could not believe my ears. I thought to myself... Oh she meant $44.00.. I drove away and looked at my receipt. We immediately went back and asked if it was a mistake. She said, No mam, and that she tried to give us a 20% discount. She could not even do that! I expected to pay about $150.... NEVER dreamed $448! We should have thrown the table clothes away and bought new ones f... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Kristi. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (281) 255-9882 and we'd be happy to help you out. Sincerely, Tide Dry Cleaners
As usual all items were processed just as requested. I even got them back earlier than told. Dropped off on a Friday afternoon and was told they would be ready on Monday. I actually got them back the next day on Saturday.
Business response:
Thank you so much for your kind words, Greg. We really appreciate you taking the time out to share your experience with us. Sincerely, Tide Dry Cleaners
Nothing to say all us good
Business response:
Thank you very much for your support Carlos and for taking the time to write your review. We truly appreciate it. Sincerely Tide Dry Cleaners
we have a found a better dry cleaner. better customer service, better prices and better quality. Please take me off all your lists and emails. I will not create an account to do so.
You dry cleaned things that should have been laundry which in turn almost doubled my cost.
The price for cleaning a suit was 300% plus, higher priced, than other dry cleaners I have utilized, with the same, or similar, quality, and customer service.
The two ladies who I dealt with both at drop off and pick up were great. Very nice and professional, so no worries there. My issue is the outrageous prices you guys charge for dry cleaning. I dropped off two pairs of cropped dress pants and a cotton dress/tunic for a simple dry clean and my bill was over $17. This it ridiculously expensive and needless to say not worth it. I will not be returning to this place for the simple fact that this is price gouging at its finest. I will return to my mom and pop cleaners and have my e... read more
The items were cleaned and handled appropriately. My complaint is your pricing. Charging over $17.00 per dress to clean it is ridiculous. Especially since one of the dresses I had cleaned I pirchased new for $45.00!
Customer service was great! The staff kept me informed on the progress of my item. I however was not able to get my comforter cleaned due to a question concerning the stitching, and had to return to pick up the item. I will have to look at another cleaners for this particular item.
Frequently asked questions about Tide Cleaners
How is Tide Cleaners rated?
Tide Cleaners has a 4.5 star rating with 570 reviews.
When is Tide Cleaners open?
Tide Cleaners is closed now. It will open tomorrow at 7:00 a.m.