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Rytina Fine Cleaners
- Dry Cleaning
- Sacramento, CA
About this business
Location details
630 Fulton Ave, Sacramento, CA, 95825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
You always do such a great job I wanted to share below: Shirt cleaned and unworn returned last week but missing buttons was not yet returned. Another Shirt cleaned and unworn returned last week with missing buttons and delivered back today is still missing a button even though it had a note attached and returned twice.
I’m rather confused… I gave you a note, saying that my husband’s shirts were to be hung. A shirt was returned folded, along with a blouse of mine, which of course was to be hung. So now we have to wear them with wrinkles. Please read the instructions I typed out so we don’t have this problem in the future. Thank you. (Jim is our pick up and delivery person. This problem has nothing to do with him) Susie Schechter
Please forward notifications and invoices for Foster McCaskill's order to: latanya@phxgrp.llc
Hi Rytina Team, I have moved to Buchalter, 500 Capitol Mall, Suite 1900. You can make all future deliveries/pickups there. Once per week is fine. Steve Churchwell 916 955 0363
Business response:
Thank you, Steve. We have forwarded this to our route team and they will be certain to update your address. And thank you for using Rytina.
Hi there. haven't been paying attention to this very much but after receiving someone elses blouse last week and not knowing if i've paid for it or if my things are ending up in someone elses' things, i will be paying closer attention. I just dropped off 2 sleeping bags and wondered if the description given is as close as possible to what i actually left - is there a way to customize the description? fyi, the description for the 2 sleeping bags says '2 purses, luggage items. i left the items with Rocioa but not sure wh... read more
Business response:
We strive to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Tiffany!
AWFUL place, terrible service. I took Brooks Brothers dress shirts in for cleaning, and they ruined several with machine marks in the same place on each shirt. Rytina insisted this was "dirt stains". Yes. I wear Brooks Brothers shirts and suits to dig in the garden. Ridiculous.
Business response:
Dear Mr. Wright, Thank you for taking the time to forward your comments. We are however, confused, about the circumstances of your experience as we are unable to locate anyone in our system with your name. Is it possible that your order was dropped off by someone else? We would appreciate any additional detail you can provide to help us look into this matter. Thank you.
I have triple checked and am as positive as I can be that a pair of women’s pink jeans/pants were in my last dry cleaning bag but I was told that Rytina did not receive them. I have searched my home and confirmed with my wife that she placed them inside the bag but they never came back. Obviously, there is no way to prove that I sent them to you nor to prove that you did not receive them— that’s why my review reflects my disappointment
Business response:
Oh no! We clearly have not given you the experience you deserve, Mike. We apologize if we let you down, and we’ll be reaching out soon to see what went wrong.
The shirt I am wearing now has a small hole in it by the collar and the button on the sleeve is broken in half. It wasn’t that way when I sent it in.
Business response:
Bill, we strive to provide you with the best possible dry cleaning services possible. It is clear we have not lived up to those high standards, and for that we are sorry. We will be getting in touch with you shortly to see how we correct the situation.
First time customer dropping off a good amount of clothes. Owner provided great customer service by calling me regarding a stain/light tear in wife’s dress that they were willing to take care of. First noticed there was no price sheet in public view. I personally made the mistake off not asking for standard prices. I should have known when they said “free delivery” delivery cost is in the price of the cleaning. Returned to pick up order and bill was over $400 for slacks, toddler dress clothes, couple suits and dresses... read more
Business response:
Tim- Thank you for taking the time to pass along your feedback. We appreciate the comments regarding our service, but are certainly disappointed that your first time at Rytina left you unhappy. Please expect that someone from our company will reach out to you early next week to discuss your experience.
Frequently asked questions about Rytina Fine Cleaners
How is Rytina Fine Cleaners rated?
Rytina Fine Cleaners has a 4.9 star rating with 1,379 reviews.
When is Rytina Fine Cleaners open?
Rytina Fine Cleaners is closed now. It will open tomorrow at 8:00 a.m.