Regency Cleaners & Laundromat's cover image

This profile has been claimed by the business owner or representative.

Regency Cleaners & Laundromat

4.7
  • Dry Cleaning
  • Durham, NC

About this business

Consumer ServicesDry Cleaning

Location details

3811 N Duke St, Durham, NC, 27704, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
4.7968 reviews
Select a rating
Daisy B.'s profile image
Daisy B. 
6 years ago

Very timely finish, great customer service 

Business response:

Hey, Daisy ! We really appreciate the 5 star rating on . Thank you from Regency Cleaners & Laundromat - Duke St  

Kevin B.'s profile image
Kevin B. 
6 years ago

Always great services 

Business response:

Wow, Kevin ! A 5 star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.  

HARRY M.'s profile image
HARRY M. 
6 years ago

Reasonably good open/close hours for working people. Cleaning very good overall, only found crushed buttons, and stains and burn marks a couple of times. Personnel excellent to work with. 

Business response:

Hey, Harry ! We really appreciate the 5 star rating on . Thank you from Regency Cleaners & Laundromat - Duke St  

James W. S.'s profile image
James W. S. 
6 years ago

No problems at all 

Business response:

Wow, James W. ! A 5 star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.  

Hugh H.'s profile image
Hugh H. 
6 years ago

Experience was very good. Felt that I was appreciated as a customer. 

Business response:

Hey, Hugh ! We really appreciate the 5 star rating on . Thank you from Regency Cleaners & Laundromat - Duke St  

Sandy C.'s profile image
Sandy C. 
11 months ago

The cleaning was well done. I dropped off 2 comforters and a blanket and was quoted a price of 90.00 when I picked them up the price was 114.00. I was told the quote was an estimate, first time ever a dry cleaner has changed price on me. It would seem if you knew what I was dropping off you would know the price 

Business response:

Thank you for providing your feedback and letting us know about this issue, Sandy . We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our Management Team has been notified and are working to resolve this issue. Please contact us at (919) 471-0556 if you need do not feel this issue has been resolved.  

Danny C.'s profile image
Danny C. 
a year ago

I could not believe you all no longer accept checks. It is information that should gone out as with your texts to customers. I have been using your establishment since 2012 and felt disrespected. 

Temeco L.'s profile image
Temeco L. 
a year ago

Disappointed took my husband dark black jeans too get dry clean two pair and pick them up today nov 1 2024 and they look ashy like he had them for years I’m very disappointed that’s the reason I took them so they could keep the color 

Business response:

Thank you for providing your feedback and letting us know about this issue, Temeco. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our Management Team has been notified and are working to resolve this issue. Please contact us at (919) 471-0556 if you need do not feel this issue has been resolved.  

Marie N.'s profile image
Marie N. 
2 years ago

Clothes were clean but the price for 3 shirts and shorts were high at $50.00 dollars this will definitely be my last time coming to this cleaners. 

Business response:

Thank you, Marie, for taking the time to share your feedback regarding our pricing. We want to assure you that our pricing reflects the values and quality we strive to provide to our customers. However, we understand that pricing can be a consideration for many, and we would be happy to explore alternative options that might better suit your budget. Please feel free to reach out to us directly at info@regencycleaner.com and we can discuss this further in a private conversation. Again, thank you for bringing this to our at... read more

Frequently asked questions about Regency Cleaners & Laundromat

How is Regency Cleaners & Laundromat rated?

Regency Cleaners & Laundromat has a 4.7 star rating with 968 reviews. 

When is Regency Cleaners & Laundromat open?

Regency Cleaners & Laundromat is closed now. It will open at 8:00 a.m.