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Regency Cleaners & Laundromat
- Dry Cleaning
- Durham, NC
About this business
Location details
3912 University Dr, Durham, NC, 27707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great team
Business response:
Hey, Helen ! We really appreciate the 5 star rating on . Thank you from Regency Cleaners & Laundromat - University Dr
I was very misled about the cost of dry cleaning my wedding dress, and still had to pay $70 over what I was told the cost would be, even though I was specifically told it would be much less than what I ended up paying.
Business response:
Thank you for providing your feedback and letting us know about this issue, Susannah. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our Management Team has been notified and are working to resolve this issue. Please contact us at (919) 493-5815 if you need do not feel this issue has been resolved.
You are my regular go-to cleaners when my clothes have to be done well.
Business response:
Hey, Doriane ! We really appreciate the 5 star rating! Thank you from Regency Cleaners & Laundromat - University Dr
Excellent. Were able to finish my job-even though closing at 1:00; both Linda and Mel were terrific; had Bobbi hold my job after they closed at 1:00. Very pleased with service
Never take rugs or carpets here. Quoted &15 on phone, raised to $30 when went to store, then $36 when picked up.
Business response:
Thank you for providing your feedback and letting us know about this issue, Malcolm . We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our Management Team has been notified and are working to resolve this issue. Please contact us at (919) 493-5815 if you need do not feel this issue has been resolved.
Always great service Mike is the best His staff very polite & friendly I have enjoyed & appreciated their care for many years
Love this dry cleaner For years I have received great services Mike is the best! The staff are very polite &efficient
Bad attitude and argumentative of staff. Simple because , I asked why my 3 dry cleaned suits was not separated and covered with plastic cover. Staff refused to do so and was reluctant to give me a plastic cover to separate the suits and cover them myself
Business response:
Thank you for providing your feedback and letting us know about this issue, Nicholas. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Our Management Team has been notified and are working to resolve this issue. Please contact us at (919) 493-5815 if you need do not feel this issue has been resolved.
7 pieces for 54.00 is absurd
Business response:
Yes Frank , Regency Cleaners is committed to providing you a quality finished garment using high quality products and finishing procedures. We always strive to operate in the most efficient manner, but continue to experience price increases in areas of our business that are beyond our ability to control. The safety of our environment, our customers and employees are of the utmost importance at all times, so we always choose to operate at the highest standards. We will continue to work hard at maintaining reasonable and s... read more
Frequently asked questions about Regency Cleaners & Laundromat
How is Regency Cleaners & Laundromat rated?
Regency Cleaners & Laundromat has a 4.7 star rating with 676 reviews.
When is Regency Cleaners & Laundromat open?
Regency Cleaners & Laundromat is open now. It will close at 7:00 p.m.