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Puritan Cleaners
- Dry Cleaning
- Richmond, VA
About this business
At Puritan Cleaners, we are all about your experience. We’ve been recognized as one of America’s Best Cleaners and Richmond’s Best by the readers of Richmond Magazine and Style Weekly for many consecutive years, and we believe our attention to detail is a big reason why we’ve maintained our top ranking. We love our community and we hope it shows!
Location details
5705 Patterson Ave, Richmond, VA, 23226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 a.m. | |
| Sun | 10:00 a.m. to 4:00 a.m. |
Shrunk my graduation dress before graduation.
Lost s piece of laundry and not doing anything about it.
I live at a retirement community and Puritan Cleaners picks up individual bags of dry cleaning twice a week.. Several weeks ago I sent 3 pieces for dry cleaning - and only one was returned in my labelled bag. After two weeks another Puritan location emailed me saying they had my cleaning - and there were the missing two pieces.
For the second time in five months, you all have lost my garments. I don’t need dry cleaning very often, and I have never had a place lose a garment. It’s seems absolutely disgraceful.
It took longer than expected to complete the area rug cleaning service and I was never contacted about it. I had to initiate the call.
My review: We took our 5x7 child’s rug in for cleaning and scotchgard January 10. The clerk asked first did I want scotchgard? I said yes and cleaning. He said the total would be $130. It was promised by January 26. On January 26 I received a call asking if we knew the scotchgard would be $30? I said we were quoted $130 total so I suppose so. (I would not have payed $130 for cleaning at that point so his call was after the fact.) On February 1 I received a text for pickup. At pickup I was charged $130 plus the $30 for treat... read more
Dropped off and picked up in 48 hrs.
They lost my shirt and never called to tell me after over a month. Very disappointing experience.
My sweater had all spots removed & the sweater looked great. Customer service was lacking. The lady saw when I was getting out of my car, but went into the back by the time I was in the door. No one came out for 2 minutes. I finall asked if someone was going to wait on me. It was only then, that I was waited on. Not pleasantly either. I miss the sweet ladies from Handcraft cleaners. I will not be back.
Frequently asked questions about Puritan Cleaners
How is Puritan Cleaners rated?
Puritan Cleaners has a 4.7 star rating with 500 reviews.
When is Puritan Cleaners open?
Puritan Cleaners is open now. It will close tomorrow at 4:00 a.m.