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Puritan Cleaners
- Dry Cleaning
- Richmond, VA
About this business
Location details
1807 Staples Mill Rd, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
The people are always the friendliest when I come in! I get immediate help and they are there to help out with any unusual requirements I have. I love the fact that they have an Alteration service in house. The turnaround time on my garments is exceptional and I like getting the email notices when my things are ready. Can’t say enough great things about this company!
Business response:
Allan, thank you for taking the time to review us - your 5 star review just made our day even better! We truly appreciate the opportunity to serve you. Thank you for your business and support! We hope to see you very soon!
Puritan's empowered staff always goes above and beyond to deliver quality cleaning and customer service.
Business response:
Wow!! Thank you for the 5 star review Leslie! Our team will be so excited to see this! We hope to serve you again very soon.
I have been a customer for decades and have always felt welcome and have had outstanding service!
Business response:
Thank you Don! These 5 star reviews mean so much to us! Thank you for your trust and patronage. We hope to see you again very soon!
Great service, excellent quality!
Business response:
Stella- THANK YOU so much for the fabulous rating!! You just made our day. We truly appreciate your business and hope to see you soon!
Super turnaround - also fixed a tough stain.
Business response:
THANK YOU! We’re over the moon that you had such a good experience with our dry cleaning services. See you again soon?
My clothes feel like celebrities every time they leave Purtains Cleaners! I like the kindness of their staff and the fact that they provide quality on each and every garment that you send them. Sasha Foster aka Ms.Boom Boom
Business response:
Hi Sasha, thanks so much for your kind review! We're so glad to roll the red carpet out for you and your clothes! We strive to bring the best service for you and we appreciate your support and trust in us!
In addition to my 51 charge my credit card was also charged $80 on cleaning with woman next to me. As I was getting into my car I was informed of the mistake and a credit would be put through. I asked 𝐂𝐨𝐧𝐟𝐢𝐫𝐦𝐚𝐭𝐢𝐨𝐧 by e mail and got nothing
Business response:
Paul, thank you so much for reaching out! We are so sorry you were charged for another customer’s orders! We will be following up with our team to make sure this doesn’t happen again. Please know that a member of management will be contacting you for more information and to confirm that the credit was put back on your card. We appreciate your business and we thank you for helping us grow from our mistakes!
It has gotten much more expensive
Business response:
60% wouldn’t be a passing grade in high school and it’s not a passing grade now. A representative will be reaching out to see how we can improve our service!
Service is awesome pricing is outrageous. Definitely not the dry cleaners for someone on a budget. I normally do business with companies because of the customer service however I can not afford this service. I will likely not return.
Business response:
Hi Stephanie, thank you for your feedback! We're glad we could provide you with awesome service! If you follow us on social media, we do offer specials from time to time. We appreciate your business and we’ll always be here to care for your special items or any time you need us!
Frequently asked questions about Puritan Cleaners
How is Puritan Cleaners rated?
Puritan Cleaners has a 4.8 star rating with 1,093 reviews.
When is Puritan Cleaners open?
Puritan Cleaners is closed now. It will open at 7:00 a.m.