This profile has been claimed by the business owner or representative.
Puritan Cleaners
- Dry Cleaning
- Richmond, VA
About this business
At Puritan Cleaners, we are all about your experience. We’ve been recognized as one of America’s Best Cleaners and Richmond’s Best by the readers of Richmond Magazine and Style Weekly for many consecutive years, and we believe our attention to detail is a big reason why we’ve maintained our top ranking. We love our community and we hope it shows!
Location details
1807 Staples Mill Rd, Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Had ink stains in my shirts and all ink stains were not removed. I, did state when dropping off shirts their were ink stains. I, do acknowledge this happens frequently with me coming in with ink stains. However in the past staff would tag the stains without any issue.The last 2 times staff did not tag the ink stains. I, understand ink can be difficult to remove. Please advise me before I leave the store. I, should not get home and find the stains was not completely remove. Kindly, Joan Hunter.
I have a cherished Burberry raincoat that my wife gave me since my assignments were all over the world and a Burberry is very versatile in usage- rain or cold weather, a blanket on a train etc. . Sadly, an ink stain about the 4 by 4 inches appeared on the front of my coat. By the magical hands of Aimee and the team at Puritan almost 98 % was removed. Only I know where a faint resemblance of the stain was. Next time it will be 100. In NYC I was told they couldn't do it but I would not have trusted them anyway. THANK YOU TEAM ... read more
Fine except the promotion stated bring in four shirts, pick up five. I only received back four
I brought a jacket in during the sale. I was under the impression it was going to be $5’.98 not $8.98. I was not impressed with the manager who talked with me. I worked with the public and Could not use tone she used with me.
Can you please please investigate about my black dress one of your employees on woodman I gave my dress to him he put on his account to give me discount and my dress was brand new with tags and it was odd when he asked me to put on his account when I went to pick up the dress he we lost it how come you lose my dress in one night I know he stole it my phone number is 8044413884 leave a message my name is Farah Khan I will never use your services again
Yes, you have lost my very best table cloth that was imported from Italy. I have been over there about 7 times. I think the only time you look for it is when I am there standing in front of you. You then offered to give me $40 which was a terrible insult. I am very angry over the way I have been treated and will not return and will also tell all my friends what happened when someone trusts you with their valuables.
The clothes were fine, but the customer service was terrible. Went in to pick up my clothes and a man rang everything up told me my total and then walked away. Didnt give me a receipt, didn’t say anything just walked away. Didn’t hand me my stuff and say have a nice day, just walked over to the customer and started helping them. I then asked “so am I good to go?” No response from any of the 3 employees standing there. Needless to say I will not be back!
Shirts come back with collars and cuffs wrinkled Black smudges at top button Shirts sometimes smell funky. Like you put too many in the load and they are not getting clean Too expensive.
I think you pricing makes this a stop only when convenience demands. I have been paying $2.61 for the same service on hung laundered shirts.
Frequently asked questions about Puritan Cleaners
How is Puritan Cleaners rated?
Puritan Cleaners has a 4.8 star rating with 1,078 reviews.
When is Puritan Cleaners open?
Puritan Cleaners is closed now. It will open at 10:00 a.m.