This profile has been claimed by the business owner or representative.
Puritan Cleaners
- Dry Cleaning
- Midlothian, VA
About this business
Location details
12026 Southshore Pointe Dr, Midlothian, VA, 23112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
We love the Puritan Cleaners home delivery & pick up. The customer service is awesome!
Business response:
We’re blushing! Thank you so much for such a kind review. Customers like you are why we’re dedicated to growing and raising the standard on quality every day - YOU deserve it! We hope to see you soon!!
I am pleased every time I put clothes out and receive my clothes
Business response:
Monica, thank you for taking the time to review us - your 5 star review just made our day even better! We truly appreciate the opportunity to serve you. Thank you for your business and support! We hope to see you very soon!
Have always had great service at Puritan. We have used them for 25 years never had a problem.
Business response:
Wow!! Thank you for the 5 star review Steven! Our team will be so excited to see this! We hope to serve you again very soon.
I receive home delivery and pickup and have always had a great experience. They will even replace buttons if they find any missing
Business response:
Thank you Karen! These 5 star reviews mean so much to us! Thank you for your trust and patronage. We hope to see you again very soon!
Have used Puritan Dry Cleaners for about a year since moving to the area. Courteous staff, quick turnaround. Cleaning as expected. I was floored when I took two knee length dresses to have cleaned and was charged $22.04 per dress. I was charged an additional fee because the dresses were lined. Paying a total of $44.08 was a bit much. I understand they are not the cheapest dry cleaners in town and I don’t mind paying for quality but I find their prices more than I want to spend on dry cleaning.
Business response:
I'm so sorry we caught you off guard! We'd love to take you for a tour sometime and share why we charge what we do. In the meantime we are eager to reach out and ensure your order and experience was all that it should be. We'll be in touch very soon! Thank you for your trust over the past year! We hope to serve you for many more to come.
I do business with the store on Hull St. The last times I have been in there, I get different information on what the price will be. Why isn't there a specific price list? Is it so you can change it when I come to pick up my clothes? I was told first time it was less expensive to wash the shirts then just have them press. When I come back to pick them up, the cost is almost double than what was said. Different person and she adjusted it and told me it was less to have them dry cleaned. So then my husband goes to drop off hi... read more
Business response:
Ruth, thank you for your business and for bringing your concerns to us! Thank you for reaching out here, I do see your email and account info that will help us connect with you better. I just responded over on Facebook as well, and thought I’d copy my response here. Victoria will be in touch first thing tomorrow to take care of crediting your order as a token of our apology for the confusion in addition to making sure you have a copy of our prices and clearing up all the pricing questions! Thank you so much for reaching out.... read more
Our table runner was stained from flowers horribly and it said just to wipe with a stain remover and we did and it made it worst!😢 You all fixed it to new. Thank Yoh👏👏
Business response:
It’s always a pleasure to serve you Paula! Thank you so much for taking the time to share such a wonderful review. We are thankful for your business!
Always top quality service!
Business response:
We always enjoy serving you Lorraine! If there’s anything we can do to make your experience even better, please let us know. See you soon!
I dropped off. My shirt suit and pants to get cleaned pressed and starched at the Hull street location. The lady told me I would be able to get it the same day. When I went to pick it up only my shirt was ready and they said the delivery truck was running late. I said if I can’t get it the same day then don’t promise customers same day service. I had to drive to the other store where they actually clean the items and since my order was late I was given my items for free. Needlessly to say I was not satisfied with their servi... read more
Business response:
I’m so sorry we let you down in such a big way Mr. Williamson! Our team will be in touch soon to learn more and do what we can to make things right. Thank you for taking the time to share. We take ever opportunity to grow! We look forward to connecting soon.
Frequently asked questions about Puritan Cleaners
How is Puritan Cleaners rated?
Puritan Cleaners has a 4.9 star rating with 1,359 reviews.
When is Puritan Cleaners open?
Puritan Cleaners is closed now. It will open tomorrow at 7:00 a.m.