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Pilgrim Cleaners
- Dry Cleaning
- League City, TX
About this business
Location details
6555 Southshore Boulevard, Ste H, League City, TX, 77573, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Sent wife’s work shirts so we didn’t have to iron. They came back pressed but very wrinkled. Enough so where we will have to iron at home after paying for them to be done properly.
My order was due on Wednesday at 6. I arrived Thursday at 10 am. I was informed that my clothes”didn’t make the truck. I had to return for the third time to pick them up. No discount or sorry for tardiness on your part.
Price was very high compared to my normal cleaners and took 2 days longer.
I sent a couple of pair of pants out to have button repaired provided the buttons they did not use the ones I provided used a larger one cannot fasten my pants
Business response:
Thank you for providing your feedback and letting us know about this issue, John E.. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (281) 332-4425 and we'd be happy to help you out. Cheers, Pilgrim Cleaners
Sent in 4 pairs of jeans to be “heavy starched” and one pair to be patched and repaired. The jeans were maybe lightly starched and there was no patch done on the jeans. I put on a pair that was supposedly heavy starch and not even an hour later there is no starch or stiffness to them what so ever. Especially upset that I was charged for a repair that was never completed and when the store was contacted they argued saying that the order was right but it was obviously not true.
Business response:
Thank you for providing your feedback and letting us know about this issue, Erik. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (281) 332-4425 and we'd be happy to help you out. Cheers, Pilgrim Cleaners
The service at drop-off and pick up was good. One of the 2 spots was removed. One was left.
Business response:
Thank you so much for your kind words, Marion. We really appreciate you taking the time out to share your experience with us. Cheers, Pilgrim Cleaners
Shirts are only pressed, not actually steam cleaned. Sweat and food stains that easily come off in wash remain when I drop the off at pilgrims. This is a major issue when load up close for business travel only to find you need to go out and by new or have them rush recleaned.
Business response:
Thank you for providing your feedback and letting us know about this issue, Chase. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (281) 332-4425 and we'd be happy to help you out. Cheers, Pilgrim Cleaners
She cleans my Santa suit and has never done me wrong... I hear Sant's have had cleaners ruin the fur on their suit... Always looks new after a cleaning at Pilgrim Cleaners... #1 cleaners in the area ..
Business response:
Thank you so much for your kind words, Randy. We really appreciate you taking the time out to share your experience with us. Cheers, Pilgrim Cleaners
They do a good job but are just too expensive even with coupon. Almost $5 for one pair of pants and that’s with a coupon! Too much competition in the area that also do a great job and are half the cost and have better deals/coupons! I won’t use them again
Business response:
Thank you for providing your feedback and letting us know about this issue, Rebecca. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (281) 332-4425 and we'd be happy to help you out. Cheers, Pilgrim Cleaners
Frequently asked questions about Pilgrim Cleaners
How is Pilgrim Cleaners rated?
Pilgrim Cleaners has a 4.4 star rating with 1,088 reviews.
When is Pilgrim Cleaners open?
Pilgrim Cleaners is open now. It will close at 7:00 p.m.