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AZ, 85253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
$25 to dryclean a two piece men’s suit is outrageous
Business response:
We’ve received your two-star review,Dan, and we’re deeply disappointed that we weren’t able to meet your expectations. We’ll be reaching out shortly to see how we can help.
Very expensive cost came back pilled and worn…even after I asked staff if they could handle with care.
Business response:
We’ve received your two-star review,Ryan, and we’re deeply disappointed that we weren’t able to meet your expectations. We’ll be reaching out shortly to see how we can help.
First I dropped off my cleaning over a month ago. 2pieces. 1 pair of slacks 1sweater which needed a small repair. I was told that the repair would take about 4weeks and I agreed. The slacks were cleaned overnight and were supposed to be delivered next day but were left at the wrong address. An old one that I personally changed at the shop. Finally they were found after a few days. I noticed I was charged $25 for cleaning! I thought maybe that was for both. The past few days I received multiple texts that my sweater was being... read more
Clean the ceiling!!! It is disgusting, caked with dirt.
Business response:
Try as we might, sometimes we just don’t meet your expectations, Tracy. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
I dropped off 3 blouses Monday and was told that they would be ready Tuesday after five. Tuesday after five I arrived to pick them up and was told that they weren’t ready. . I planned to pack the blouses for a trip Leaving the next day. If I knew that they wouldn’t be ready at the promised time, I would have planned differently. Additionally, it was a waste of my time to drive to the cleaners when the clothes weren’t ready. I would have appreciated a text.
Business response:
We’ve received your two-star review,Larry, and we’re deeply disappointed that we weren’t able to meet your expectations. We’ll be reaching out shortly to see how we can help.
I brought two wool blazers in for dry cleaning. When I picked them up, there were hairs in them, not mine, and loose threads. I brought them in in better condition. Someone wasn’t paying attention before they put the plastic wrap on mine.
Business response:
Try as we might, sometimes we just don’t meet your expectations, Cathy. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
So expensive! I really can’t afford you anymore. $50 for a quilt that was barely dirty!
Business response:
Try as we might, sometimes we just don’t meet your expectations, Beth. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
Cashier when I dropped off was very unfriendly and I asked her to be sure collars on items were buttoned up not lapels pressed open. Guess what... when I picked up lapels were pressed open. $25 for Press only items as they were recently purchased and unworn Pick up cashier also very unfriendly. Probably my last visit!
The price to clean my duvet cover was twice the amount told to me when I called. I brought it in on a Thursday. They said it would be done by Tuesday. I called on Tuesday and it was not close to being done. they gave an excuse of removing buttons (six) and sewing them back on. They said it would be done the next day. I called the next day. They, again, gave the excuse of the buttons. They said it would be done the next morning (Thursday) by 9:00. I called at 3:00 to avoid an unnecessary trip. It is a good thing I did, bec... read more
Business response:
We can’t stand the fact that we let you down, Shelley. We’ll be reaching out to you in the hopes we can make it up to you.
Organic Dry Cleaners and Laundry has a 4.8 star rating with 1,018 reviews.
Organic Dry Cleaners and Laundry is open now. It will close at 7:00 p.m.