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Lapels Dry Cleaning - Master Rollup

4.7
  • Consumer Services
  • MA

About this business

Consumer ServicesDry Cleaning

Location details

MA, 02030, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.720,131 reviews
Jeffrey G.'s profile image
Jeffrey G. 
3 years ago

Great job with great service e and quick turnaround. I would highly recommend. 

Business response:

Thanks, Jeffrey! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Barry S.'s profile image
Barry S. 
3 years ago

From beginning to end, everything was done in a professional and friendly manner. 

Business response:

Thanks, Barry! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Larry R.'s profile image
Larry R. 
3 years ago

Don't spam my phone with texts. I never authorized you to contact me in this or any other way. I will not be returning because of this. Enjoy your review! 

Business response:

While it's true that everyone makes mistakes, whatever we've done to earn a one-star review is unacceptable and we'll be reaching out to you soon to see how we can make it up to you. 

Cindy Z.'s profile image
Cindy Z. 
3 years ago

Convenient location. Clothes look great 

Business response:

Thanks, Cindy! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Mahen D.'s profile image
Mahen D. 
3 years ago

Customer care at the Fenway/Brookline Avenue location is terrible. If something goes wrong (in my case - they shrunk my trousers though everything is supposed to be dry-cleaned), they will first 1) blame the customer, 2) deny it happened, 3) give you the run-around. Please listen to your customers - and please don't be dismissive. A true signal of business integrity in the tough times today is how well you handle the situation when you have a complaint. 

Business response:

We have no excuses, Mahen. We only want to make things right, as a one-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future. 

Maureen C.'s profile image
Maureen C. 
3 years ago

I met the owner last week on my first visit. Very accomodating. , professional.. nice man. My dry cleaning was perfect. Yes, i will tell everyone this is your new dry cleaner! 

Business response:

Wow, Maureen! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Paula R.'s profile image
Paula R. 
3 years ago

Stephanie is great! Very personable and a hard worker! 

Business response:

Wow, Paula! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Scott K.'s profile image
Scott K. 
3 years ago

Great service, strong customer focus. Great Staff 

Business response:

Wow, Scott! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Ronald J.'s profile image
Ronald J. 
3 years ago

Tpp drawer each and every time I go there service is always above and beyond what you get for your bank at this day and time, other businesses that are in the services provided industry should take notice from this one and model it and I am sure that they will see a increase in their growth. 

Business response:

Wow, Ronald! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Frequently asked questions about Lapels Dry Cleaning - Master Rollup

How is Lapels Dry Cleaning - Master Rollup rated?

Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews. 

When is Lapels Dry Cleaning - Master Rollup open?

Lapels Dry Cleaning - Master Rollup is open now. It will close at 6:00 p.m.