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Lapels Dry Cleaning - Master Rollup

4.7
  • Consumer Services
  • MA

About this business

Consumer ServicesDry Cleaning

Location details

MA, 02030, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.720,131 reviews
Destiny B.'s profile image
Destiny B. 
4 years ago

I had a large bean bag chair cover that needed to be cleaned and was afraid it would be expensive. So I called, and explained my dilemma. The person was kind and offered a reasonable price for the cleaning. The job was also completed in three days. It was great. 

Business response:

Thanks, Destiny! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Linda W.'s profile image
Linda W. 
4 years ago

Everything was excellent and everyone was so nice. Thank you. 

Business response:

Thanks, Linda! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Liubym G.'s profile image
Liubym G. 
4 years ago

Excellent communication 

Business response:

Wow, Liubym! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Lisa L.'s profile image
Lisa L. 
4 years ago

Aside from being upset that my blouse was missing. My frustration is more with the lack of understanding I received from the front desk when I discovered my pickup was missing my blouse. No apologies. I was even questioned, given the girl said my order was complete!? I was told the only way they could verify I actually did drop off my blouse was for someone to review their video? I’m still waiting for a follow up call 

Business response:

Could you provide me with the name brand of your blouse? Unfortunately the cameras only go back 8 days. I do show that you dropped off 9 pieces and received 9 pieces back. we keep track of all name brands that come in the store and the time they come in. That would really help us. Jerry 

Terry S.'s profile image
Terry S. 
4 years ago

Friendly and courteous service. 

Business response:

Wow, Terry! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Maureen L.'s profile image
Maureen L. 
4 years ago

I dropped off 6 twin size quilts and 2 pillow shams for laundering. I am thrilled with the results — they came back looking like new!!! The cost was a litt high but the results were worth it. I highly recommend Lapel’s — great service! 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Maureen! 

Lea J.'s profile image
Lea J. 
4 years ago

Amazing customer service and quality 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Marquis S.'s profile image
Marquis S. 
4 years ago

Great. Quick service. Open regular hours, able to do dry cleaning, and delivery at a time a local competitor is limiting hours, had equipment down and doesn’t offer. How can you loose. 

Business response:

Wow, Marquis! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Jennifer A.'s profile image
Jennifer A. 
4 years ago

Professional, kind and courteous service. The dry cleaning and laundering was impeccable. 

Business response:

We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!  

Frequently asked questions about Lapels Dry Cleaning - Master Rollup

How is Lapels Dry Cleaning - Master Rollup rated?

Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews. 

When is Lapels Dry Cleaning - Master Rollup open?

Lapels Dry Cleaning - Master Rollup is open now. It will close at 6:00 p.m.