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Lapels Dry Cleaning - Master Rollup
- Consumer Services
- MA
About this business
Location details
MA, 02030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I have used the Lapels in Bellevue - Nashville, TN 37221 twice. For dry cleaning and shirt laundering. They do extra things to keep your cleaning from getting smashed after you pick it up. Special hangers, collar protectors. I’ve never had a cleaner bother with that. We had to go out of town for a wedding. Everything traveled perfectly. I thought their dry cleaning prices were very fair. I got a coupon for the next order, which I used. The counter help was very friendly and professional. The store was not hot and noisy like ... read more
Business response:
Thanks, Julie! We give YOU a 5-star rating as a customer! Hope to see you again soon.
I was told over the phone it was going to be $32.00 for some stitches/patches on jeans so I gave them the job. When I picked them up the lady asked, how are going to pay ? I said cash. She said it's $40.00 I paid the $40.00 but I'm not going back.
Business response:
While it's true that everyone makes mistakes, whatever we've done to earn a one-star review is unacceptable and we'll be reaching out to you soon to see how we can make it up to you.
Very well.Very professional and friendly.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Pleasant and my clothes look 👍
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
$5.00 for short sleeve dress shirts is too expensive!!!! Sorry , but checked with other cleaners anywhere from .50 to 1.50 less .
Business response:
Our customers mean the world to us and we simply will not accept anything less than your complete satisfaction. Please let us know how we can improve!
Ok I didn’t get my bag.
I have,been coming here for years and everyrhibg,has,always been good. The people are great and my,clothes,always look good. Thank you
Business response:
Thanks, Gary^! We give YOU a 5-star rating as a customer! Hope to see you again soon.
I recently brought in an expensive ETON tie that I had dropped an oily sauce on. I had also done the same thing on an expensive pair of dress pants I was wearing at the time. LAPELS did an outstanding job of eliminating the problem areas. They were totally gone! Sometimes, it is also necessary for me for me to make appearances that are televised. I regularly use LAPELS for my Dry Cleaning needs so I can look my very best. Everything has always been perfect!
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Great customer service. I like the way you address the needs of my clothing.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Frequently asked questions about Lapels Dry Cleaning - Master Rollup
How is Lapels Dry Cleaning - Master Rollup rated?
Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews.
When is Lapels Dry Cleaning - Master Rollup open?
Lapels Dry Cleaning - Master Rollup is open now. It will close at 6:00 p.m.