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Lapels Dry Cleaning - Master Rollup
- Consumer Services
- MA
About this business
Location details
MA, 02030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The seamstress ruined my gown that I was going to wear to my nieces wedding!! Horrible! Took at least 3 inches off after we noticed the dreadful mistake , she tried to fix it by sewing the 3inches of material back on!!! The gown is ruined & they gave me my 55$ back!! They should be paying for the cost of the gown which was 360$ they will never see me, my friends or family again. I am so upset . The wedding is in 2 weeks! Immaculate962b@ gmail . Com
Business response:
We can't stand the fact that we let you down, Immaculate. We'll be reaching out to you in the hopes we can make it up to you.
My alteration was done within 3 days, and I was very pleased with the results.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Great job in shirt!!
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks,Lynn!
Great and speedy
Business response:
Thanks, Peyton! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Always nice and polite. Friendly Cleaning service is always good.
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
I received several coupons directly from Lapels Gilroy. However, when I went to the store to use them, they said they were no longer accepting them. If businesses stop honoring the coupons, they should take down the ad. This is misleading to customers.
Business response:
We have no excuses, Rene. We only want to make things right, as a one-star review is something we do not take lightly. Let's talk about it and see how we can be better for you in the future.
I am extremely impressed by the level of service that I experienced at the Lapels location in Marshfield this week. I was a bit frazzled as I was desperately trying to get my son’ suit serviced for my Mom’s wake and on the next day. I had tried 3 other dry cleaners to no avail. Kimberly (the owner), got it done while I waited. Next level service! Thank you!
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks,Bill!
Everything about Lapels is positive. Customer service is exceptional. Began using Lapels after a fall and unable to use stairs but seriously considering continuing their service. Can't think of a reason not to.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Good job !
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Frequently asked questions about Lapels Dry Cleaning - Master Rollup
How is Lapels Dry Cleaning - Master Rollup rated?
Lapels Dry Cleaning - Master Rollup has a 4.7 star rating with 20,131 reviews.
When is Lapels Dry Cleaning - Master Rollup open?
Lapels Dry Cleaning - Master Rollup is closed now. It will open at 7:30 a.m.