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Lapels Dry Cleaning Ballantyne
- Consumer Services
- Charlotte, NC
About this business
Lapels is the Worlds only 100% Environmentally Non-Toxic Dry Cleaning Process; Sustainable and Non-Allergenic
Location details
14021 Conlan Cir, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:30 p.m. | |
| Tue | 7:30 a.m. to 6:30 p.m. | |
| Wed | 7:30 a.m. to 6:30 p.m. | |
| Thu | 7:30 a.m. to 6:30 p.m. | |
| Fri | 7:30 a.m. to 6:30 p.m. | |
| Sat | 10:00 a.m. to 3:30 p.m. | |
| Sun | Closed |
A few months ago, after our longtime cleaners closed, we started doing business with Lapels because of the good reviews and proximity to our home... My husband usually takes in 7 to 8 dress shirts in at a time to be laundered. We have only been using Lapels for a couple of months, but each time our charges were very inconsistent. Today my husband picked up 7 shirts and was charged 30 dollars and change for shirts that are supposed to be 3.49 per shirt. We called to ask for help to trying to understand how 3.49 per... read more
Business response:
We charge $3.45 for standard shirts and $.50 extra for dirty collars or stains. These prices are clearly posted in our store. I offered to refund $5 to settle the matter. Which your husband came and got it. Our pricing policy is consistent, and we stand by our assessment of the shirts' condition. I regret that you are dissatisfied, but we maintain our pricing structure for all customers.fyi after stain cost you were charged &3.95 for 6 shirt and 3.45 for 1 shirt. This platform does not allow to attach invoices or I would ... read more
Very friendly staff and superb job on alteration..
Pick up is always on time or early. Friendly owner and staff. Excellent service !
Great service..thank you
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
My first experience with Lapels' staff and management was of the highest quality. I had called 10 different tailors in the Union County area. All except Lapels accepted my request to tailor a ball gown and return it completely within "3" days! The gown has lots of fabric and tool that requires adjustments ( front, side, and back) and hemming of multiple layers. Not only did the penning and try-on for a second time occur within 24-hours, but it was also perfectly tailored. The gown was pressed and ready in two days. The y... read more
Business response:
Wow, Betty! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Always great work. The garment repair looks great! Love the caliber of customer service.
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Madeline!
Nice service and good pricing
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Great to have pickup and delivery. My sweater looks great! LIke new!
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Great work and very convenient
Business response:
Wow, Tisha! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Frequently asked questions about Lapels Dry Cleaning Ballantyne
How is Lapels Dry Cleaning Ballantyne rated?
Lapels Dry Cleaning Ballantyne has a 4.5 star rating with 188 reviews.
When is Lapels Dry Cleaning Ballantyne open?
Lapels Dry Cleaning Ballantyne is closed now. It will open tomorrow at 7:30 a.m.