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Lapels Dry Cleaning
- Pawleys Island, SC
About this business
Location details
11405-8, Ocean Hwy, Pawleys Island, SC, 29585, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The service is always excellent one thing I had a problem with this time was when I went to drop my items off. He gave me a ticket and put a date to pick up the clothes but when I went back the clothes was not there and not ready. It was a week later from the date on my ticket. I know that we are in a pandemic but don’t put a date on the ticket if the items are not going to be ready by that time.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Terrible didn’t want to take my laundry. Told me had no idea when I would get it back. It took 10 days! Then didn’t have any money to make change so I could pay for it. Terrible experience!😡
Business response:
Lapels strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we'll be contacting you shortly to see how we can make it right.
We were treated rudely by the customer service man. We will not be back again. I was always treated well by the previous man who was going to be Santa Claus.
Business response:
While it's true that everyone makes mistakes, whatever we've done to earn a one-star review is unacceptable and we'll be reaching out to you soon to see how we can make it up to you.
Attitude of personnel was bad
Business response:
Oh no! We clearly have not given you the experience you deserve, Joe. We apologize if we let you down, and we'll be reaching out soon to see what went wrong.
ALWAYS GREAT!
Business response:
Thanks, Duane! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Great service and courteous as well
Business response:
Wow, Larry! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Always efficient, polite, and extremely good service.
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Ed!
Helpful and knowledgeable personnel. So easy to work with and he made me feel like he was glad to do business with me.
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Order in time and great job on the cleaning.
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.4 star rating with 223 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is closed now. It will open at 7:00 a.m.