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Lapels Dry Cleaning

4.4
  • Pawleys Island, SC

About this business

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Location details

11405-8, Ocean Hwy, Pawleys Island, SC, 29585, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.4223 reviews
John B.'s profile image
John B. 
5 years ago

Clothes are perfect! Gentleman who waited on me was cordial and efficient! Great price for natural cleaning of my clothes! 

Business response:

Wow, John Robert! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon. 

Bob S.'s profile image
Bob S. 
5 years ago

When a shirt left was lost, management's follow-up and resolution was exactly what I expected. 

Business response:

We did our best to provide top quality dry cleaning services to you, and it looks like we performed admirably! Thanks for your review, Bob! 

Marty R.'s profile image
Marty R. 
5 years ago

Even with a glitch with a missing tag, my item was found, on schedule. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Marty! 

Deborah M.'s profile image
Deborah M. 
5 years ago

Very welcoming and professional. 

Business response:

We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much! 

ROBERT K.'s profile image
ROBERT K. 
5 years ago

Shirts had correct amount of startch and collars had no wrinkles. Plan to keep using them. 

Business response:

It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels! 

Keith M.'s profile image
Keith M. 
5 years ago

The Gentleman who works at the Pawleys Island store was very friendly and professional . I was glad to see that he wore a mask 😷 that tells me he cares about the health of others ‘ 

Business response:

You know what they say…4 out of 5 ain’t bad! Always a pleasure to see you, Keith. Thanks for your review! 

Lois Fisher (.'s profile image
Lois Fisher (. 
5 years ago

I’ve used you for years. Stopped when pandemic halted your service. Someone left a 50% off coupon in my door in DeBordieu, so I brought in several of my husbands sports jackets. There was confusion about the coupon, attendant called main office, but only got approved to give me 20% off. Not happy that you did not honor the Lapels coupon! 

Business response:

Three out of five stars is an average rating, but we are never satisfied with average. Someone from our team will be reaching out to you so we can serve you better in the future! 

Curtis's profile image
Curtis 
5 years ago

Jerry is the best, as a black man I can feel intimidated living on Pawleys Island. But Jerry made me feel welcome. He’s simply the best. 

Business response:

Thanks, Curtis! We give YOU a 5-star rating as a customer! Hope to see you again soon. 

Jerry A_ R.'s profile image
Jerry A_ R. 
5 years ago

I am well pleased with the quality of service provided. 

Business response:

Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Jerry! 

Frequently asked questions about Lapels Dry Cleaning

How is Lapels Dry Cleaning rated?

Lapels Dry Cleaning has a 4.4 star rating with 223 reviews. 

When is Lapels Dry Cleaning open?

Lapels Dry Cleaning is closed now. It will open tomorrow at 7:00 a.m.