This profile has been claimed by the business owner or representative.
At Lapels®, The Future of Dry Cleaning™ is all about convenience, exceptional quality, outstanding service, and environmental responsibility.
13801 N. Bryant, Ste 700, Oklahoma City, OK, 73013, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | 12:00 p.m. to 3:00 p.m. |
Great delivery service. They seem not to get shirt collars cleaned despite notes pinned to the collar
Business response:
We’re seeing stars…three out of five, to be exact! While that’s not bad, we aim to provide five-star service, every time. Let’s talk about how we can improve! We’ll reach out to you shortly.
The representative was great. No problems there. My displeasure is that the coupons are not just attached to our account. I have to save a piece of paper and bring it in with me. You can save our credit card but you can't save a coupon? A little disengenuous IMHO.
Business response:
Two out of three ain’t bad, but three out of five is less than we aspire to! A representative from Lapels will be contacting you so we can get to the bottom of this.
The staff is definitely customer focused and this particular time even cam out side as I was getting in my car to ask if I wanted my clothes returned next day by their delivery service. That is great customer service!
Business response:
Thanks, Joe! A 4-star rating is a sign of a job well done. We hope we can provide our dry cleaning services to you again soon.
Quick and friendly
Very nice and helpful clerk. All was well done.
Always great service!
Lapels Dry Cleaning has a 4.9 star rating with 651 reviews.
Lapels Dry Cleaning is closed now. It will open at 7:00 a.m.