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At Lapels®, The Future of Dry Cleaning™ is all about convenience, exceptional quality, outstanding service, and environmental responsibility.
13801 N. Bryant, Ste 700, Oklahoma City, OK, 73013, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | 12:00 p.m. to 3:00 p.m. |
They know me by name and when i pull up in my truck they are already pulling my order up. Great team and great service !!!!!
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Fast service
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Always a friendly reception...love the home delivery!
Business response:
Thanks, Ray! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Dependable service.
Business response:
Wow, Bart And Brooke! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
I appreciate the care of our clothes, and the friendliness of the staff.
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Kathy!
My clothes are always done nicely and only one time was there a problem. The manager fixed the shirt by redoing it and it was perfect. The managers are kind and helpful.
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Great delivery service. They seem not to get shirt collars cleaned despite notes pinned to the collar
Business response:
We’re seeing stars…three out of five, to be exact! While that’s not bad, we aim to provide five-star service, every time. Let’s talk about how we can improve! We’ll reach out to you shortly.
The representative was great. No problems there. My displeasure is that the coupons are not just attached to our account. I have to save a piece of paper and bring it in with me. You can save our credit card but you can't save a coupon? A little disengenuous IMHO.
Business response:
Two out of three ain’t bad, but three out of five is less than we aspire to! A representative from Lapels will be contacting you so we can get to the bottom of this.
The staff is definitely customer focused and this particular time even cam out side as I was getting in my car to ask if I wanted my clothes returned next day by their delivery service. That is great customer service!
Business response:
Thanks, Joe! A 4-star rating is a sign of a job well done. We hope we can provide our dry cleaning services to you again soon.
Lapels Dry Cleaning has a 4.9 star rating with 618 reviews.
Lapels Dry Cleaning is closed now. It will open on Friday at 7:00 a.m.