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Lapels Dry Cleaning
- Norton, MA
About this business
To be the premier environmentally friendly neighborhood dry cleaning franchise system in America where professionalism, image, convenience, quality and value drive our growth. Entrepeneur Magazines Top 50 New Franchises Entrepeneur Magazines Franchise 500 New England Franchise Association Top 10 Fastest Growing Organizations
Location details
246 E Main St #103, #103, Norton, MA, 02766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Customer Service was great, friendly, attentive and polite. C-19 perfect. Wore a mask and kept distance. Offered a paper receipt or not.
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Margo!
Outstanding dry cleaning and delivery service, thank you Lapels!
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Wonderful preppie and service but inconvenient hours
Business response:
Thanks for the 5 stars David. We work hard to provide to you a high level of service on every visit! I am sorry about the hours. We attempted to expand our hours coming out of the summer expecting business volume to increase as it has for the last 17 years. It didn't happen. We went from 55% off last year in August to 65% off last year in October. It forced us to retreat the hours to control expenses. If you are struggling to get there between 7 and 5 we can add you to our home pickup / delivery route. Just let Jacqui know s... read more
Dependable and quality work.
Business response:
Thanks, Claire! We give YOU a 5-star rating as a customer! Hope to see you again soon.
On time, good cleaning, friendly service
Business response:
Wow, Frances! A 5-star rating! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Went to drop off my jacket last week and did not receive what I had specifically requested and got something different. Other than that , Matt is always pleasant and friendly.
Business response:
Try as we might, sometimes we just don’t meet your expectations, William. For that, we offer our deepest apologies, and we’ll be contacting you shortly in the hopes we can make it up to you.
Great work! Nice people!
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Allison!
You are amazing! Haven’t had one problem! Everything has been perfect!
Business response:
We’ve given you the best dry cleaning services we possibly could, and in return, you’ve given us the highest rating. Thank you so much!
Great service
Business response:
It’s our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.8 star rating with 219 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is closed now. It will open at 6:30 a.m.