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Lapels Dry Cleaning
- Norton, MA
About this business
To be the premier environmentally friendly neighborhood dry cleaning franchise system in America where professionalism, image, convenience, quality and value drive our growth. Entrepeneur Magazines Top 50 New Franchises Entrepeneur Magazines Franchise 500 New England Franchise Association Top 10 Fastest Growing Organizations
Location details
246 E Main St #103, #103, Norton, MA, 02766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Very disappointed when I received my dry cleaning. My sons white shirt was all wrinkled and my daughters dress had white all over her beautiful blue dress. We were going to a wedding and very disappointed.
Business response:
We can't stand the fact that we let you down, Laura. We'll be reaching out to you in the hopes we can make it up to you.
Quick, easy, cost effective
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Excellent job...very pleased
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
Great service.
Business response:
We did our best to provide top quality dry cleaning services to you, and it looks like we performed admirably! Thanks for your review, Heather!
The girl who helped me (Catherine was her name, I believe) was absolutely outstanding. So friendly and clearly so anxious to help make my experience a positive one. She was very knowledgeable and simply a ray of sunshine.
Business response:
Thanks, Scott! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Not a good experience... Store opens late 9:00am it's not convenient. I'm new to area so I need a good reliable dry cleaner, search continues, primarily because I received new customer email with discount, I picked up my clothes yesterday and your staff says I can not use it. Not sure why, I don't think they were either could be a training issue, but I was told we need a manager code, and he's not here, on certain days. I say to the girl this is a barcode are you supposed to scan it and then the other employee says yeah yo... read more
Business response:
Lapels strives to provide the best experience we can to all our customers every time they use our services. Clearly, we fell far short of that goal with you. Please accept our apologies and know that we'll be contacting you shortly to see how we can make it right.
Convenient location, friendly people, quality workmanship - overall positive experience!
Business response:
Wow, Paul! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
I qlways get friendly, great service at LAPELS in Norton, MA!
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Allison!
Excellent sevice, on time, pleasant and done correctly
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.8 star rating with 219 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is closed now. It will open at 6:30 a.m.