This profile has been claimed by the business owner or representative.
Lapels Dry Cleaning
- Consumer Services
- Gilbert, AZ
About this business
At Lapels, The Future of Dry Cleaning & trade; is all about convenience, exceptional quality, outstanding service, and environmental responsibility. Our services include: Environmentally Friendly Dry Cleaning Laundry Same Day Service Wet-Cleaning, Full Service Tailor Leather and Ugg Cleaning VIP Program, Wedding Gowns 24 Hour Drop Box, Open Sundays Automatic Rewards Free Pickup & Delivery
Location details
2586 S. Val Vista Dr., Suite 101, Gilbert, AZ, 85295, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 3:00 p.m. |
First time using Lapel having just moved to Phoenix area. Picked up my clothes and when I got home to hang up my polos and pants they were somewhat wrinkled...for $50 it was disappointing to be honest.
Business response:
Three out of five stars is an average rating, but we are never satisfied with average. Someone from our team will be reaching out to you so we can serve you better in the future!
Always perfection!!
Business response:
Wow, Sheri! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
Quick turn around time as well as neatly packaging of item
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Josie!
They didn't get a spot out the first time but recleaned the pants and got it out. Hey, it happens but the point is they stood behind their work.
Business response:
We have given you the best dry cleaning services we possibly could, and in return, you've given us the highest rating. Thank you so much!
Excellent service. Pick up and delivery
Business response:
It's our goal to receive a 5-star rating every time a customer reviews us because we care deeply about the quality of our services. Thank you for reviewing Lapels!
I always bring my items to be dry cleaned here. The staff is friendly, facility is clean, and the prices are fair. My items come back feeling and smelling fantastic!
Business response:
Thanks, Angelic! We give YOU a 5-star rating as a customer! Hope to see you again soon.
Great experience from dropping off my clothes to picking up! Quality cleaning and excellent customer service!
Business response:
Wow, Scott! A 5-star rating! We're thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
First time customer. Went to the Ocotillo location for pickup on Saturday and my items were supposed to be ready the day the before. The guy at the counter told me he couldn't find my items and that I would have to come back on Monday. I needed my items for work on Monday. I then had to probe to find out where my stuff was and he finally told me it could be in Gilbert but then told me I had to call myself and drive over there to get it. Finally I called and drove to the Gilbert location where the manager on duty expressed n... read more
Business response:
Gaston, I must apologize for that service. We really strive to make sure that doesn't happen. Not sure what went wrong, but I will find out Monday morning. I did put $30 credit on your account In case you decide to try us again. Jerry
Great staff; superb cleaning. I have always been so satisfied with Lapels cleaning. Just excellent! Dorothy Booth
Business response:
Lapels strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Rusty!
Frequently asked questions about Lapels Dry Cleaning
How is Lapels Dry Cleaning rated?
Lapels Dry Cleaning has a 4.6 star rating with 1,340 reviews.
When is Lapels Dry Cleaning open?
Lapels Dry Cleaning is closed now. It will open at 7:00 a.m.