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Kona Cleaners
- Dry Cleaning
- Costa Mesa, CA
About this business
Kona Cleaners, the best dry cleaner in Orange County started its business back in 1950. It moved to its current location at 333 E 17th Street back in 1960. Kona Cleaners is a family-owned and operated by Bobby Patel, who has owned the store location since 1995. Since that purchase, Bobby has added 15 more locations in Orange County CA, plus Pick Up and Delivery routes to service your homes directly. Bobby’s background as an engineer developed his passion for technology. He believes that the more you automate the day to... read more
Location details
333 E 17th St, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Didn't get all the spots out
Business response:
Hello, Thank you for letting us know. We don’t guarantee stains coming out but we will gladly work on your garment(s) a second time. If you would like, please bring those back at your convenience and we’ll send them back for another cleaning Thank you!
Service is amazing and top notch and quality cleaned.
Business response:
Nothing is more important than your satisfaction with our dry cleaning care, Richard. We're pleased you had such a good experience with Kona Cleaners and we promise you'll get similar treatment next time.
Always fast and professional
Business response:
A 5 star rating can only mean one thing - you had a great experience with Kona Cleaners. We care about our customers as much as we care about their garments, and every 5 star review inspires us and keeps us motivated to do our very best.
Always courteous, never any problems
Business response:
You gave us 5 stars for our dry cleaning services, and we're giving you 5 stars as a dry cleaning customer. We make quite a pair, Delores! Thanks for using Kona Cleaners and we hope to see you again soon!
The staff is courteous and professional.
Business response:
Looks like you enjoyed our services! And we certainly enjoyed providing them to you. Thanks for your review!
Your staff is great, your cleaning is great, but your pricing has gotten so high, its difficult to justify
Business response:
3 out of 5 stars is an average rating, Ivy, but Kona Cleaners has never been a company that settles for average. Let's talk about how we can give you a five star experience next time!
I only gave 3 stars as the last 2 times I have had alterations, they have not been ready on time, nor did I get a call in advance to advise me. Dry Cleaning service would get a 5, but alterations a 2.
Business response:
Three stars just won't do, Karen. It's an indication that we've let you down in some way, so we'll be reaching out to you soon to see how Kona Cleaners can do better!
Pretty unfriendly person today. Not even a hello. Had to ask to note the stains, even the. Not a word. My second time coming in but really will be looking for a new place if this is the experience every time. My last experience was great, this time was unfortunately awkward.
Business response:
Hello, That is definitely not our normal customer service response; I’m sorry that you had a negative experience. I tried to find you in our system but could not locate your email address. Please direct message me at Karla@konacleaners or call me at 951-509-6940 so that we can further discuss! I would love to have an opportunity to speak with you and re- train the person that helped you Thank you!
My experience with Kona cleaners is always the same, they are Outstanding!!! You are greeted with a sincere smile when you drop off your clothes and greeted with a big smile when you pick them up and they always look like new. The real bonus is how quickly my clothes are ready. They are faster than any other dry cleaner I have ever used in my life. Thank you Kona cleaners for your professionalism, attention to detail and quick service. Sincerely, Frank Pagano
Business response:
Looks like you enjoyed our services! And we certainly enjoyed providing them to you. Thanks for your review!
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.9 star rating with 11,196 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open tomorrow at 7:00 a.m.