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Kona Cleaners

4.4
  • Dry Cleaning
  • Newport Beach, CA

About this business

Consumer ServicesDry Cleaning

Location details

3415 Via Lido, Newport Beach, CA, 92663, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 3:00 p.m.
4.4444 reviews
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DELIA D.'s profile image
DELIA D. 
5 years ago

Please do NOT TEXT at 5:45 am I was sleeping How about later 

Business response:

Hello Ms. Delgado, I'm very sorry that we woke you. I've reported this as these notifications should not be going out that early. Thank you for letting us know so we can look into it and fix it. I hope you have a fantastic holiday weekend! Thank you for choosing Kona Cleaners! 

Dan B.'s profile image
Dan B. 
5 years ago

Far too expensive. We’ll be moving our business. 

Business response:

We really dropped the ball, Dan, and for that, we sincerely apologize. We’ll be reaching out to you soon to heard what happened and see if we can make it up to you. 

Scott E.'s profile image
Scott E. 
6 years ago

One of my corporal stripes was missing from uniform and was not informed nor did they provide it when picked up 

Business response:

Kona Cleaners doesn’t take one star reviews on lightly, Scott. Your satisfaction is our top priority. Let’s talk about what your experience was and how we can better serve you in the future. 

Don D.'s profile image
Don D. 
6 years ago

$9.00 to put a button on Come on 

Business response:

Kona Cleaners doesn’t take one star reviews on lightly, Don. Your satisfaction is our top priority. Let’s talk about what your experience was and how we can better serve you in the future. 

Linda L.'s profile image
Linda L. 
6 years ago

You lose my clothes; some come back stained with black dirt- you deliver me some one else’s items- I’ve mentioned it 3x and am going to drop you if I don’t get back my missing clothes!! 

Business response:

Our customers are our world, Linda, and we at Kona Cleaners do our best to give them the services they deserve every time they walk in the front door. We’ve let you down, and for that we are sorry. Please, let us know what happened and how we can fix it.  

Anita l.'s profile image
Anita l. 
6 years ago

Miss the young women who were so friendly and welcoming. The young man who has been at the counter lately is very dower and acts as if he were doing one a favor by leaving what he is doing to wait on them. Also, sadly each of my last two orders has had a tunic of mixed linen material stretched every which way, elongated, flared , etc. Probably happened in the pressing. Anyway they are completely unwearable. I am sorry not to be a client of yours after 11 years, but can't afford to have anymore clothes ruined. Hope I am... read more

Business response:

60% wouldn’t be a passing grade in high school and it’s not a passing grade now. A representative from Kona Cleaners - Newport Beach #4 will be reaching out to see how we can improve our service! 

Jenny P.'s profile image
Jenny P. 
6 years ago

Gotten too expensive for me..sorry to leave..been getting shirts done with u many years 

Karen B.'s profile image
Karen B. 
7 years ago

Silk tops were nice but the price was way over the top. Over $22 for tops. 

Mohammed's profile image
Mohammed 
7 years ago

Missing socks , stains on my some of my shirt are still there 

Frequently asked questions about Kona Cleaners

How is Kona Cleaners rated?

Kona Cleaners has a 4.4 star rating with 444 reviews. 

When is Kona Cleaners open?

Kona Cleaners is open now. It will close at 7:00 p.m.