This profile has been claimed by the business owner or representative.
Kona Cleaners
- Dry Cleaning
- Corona, CA
About this business
Location details
330 W Foothill Pkwy, Ste 103, Corona, CA, 92882, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I won’t be returning to this cleaners again. Had some alterations done and the old creases weren’t even pressed out, had to bring my pants back couple times with still the same issues after getting them back..
Business response:
Hello Johnny, I’m sorry to hear that you didn’t receive the quality service you deserve. I will definitely let the production facility know so that they are aware of the shortfall. I will be adding a $20 credit to your account in hopes that you will change your mind in the future and we can provide you better quality service. Again, I really do apologize that we didn’t deliver on our promise of quality service and have inconvenienced you this way. Thank you for letting us know!
My blouse was damaged and they wanted to give me credit . I needed this blouse for a wedding and with the pandemic going it’s hard to go out and look. For something else .Im so disappointed!!!
Business response:
That’s four stars less that we strive for at Kona Cleaners, and that’s unacceptable. We’re sorry you had a bad experience and we’ll be reaching out soon to see how we can improve!
I just had the worse experience with Kona Cleaners and I have been coming here for years. The employee was extremely rude, unprofessional and a sassy back talker. I will be taking my business elsewhere for sure and I will let everyone know just how bad it was. Small town
Business response:
On behalf of Kona Cleaners, we’d like to apologize that we let you down, Sandy. We’ll be reaching out to see how we can make it right.
Drop off was pleasant, but at pick up, there was a very rude lady closing one of the registers that really needed some training in appropriate customer service skills. Her attitude was extremely off putting
You lost our tablecloth and about 15 matching napkins. Despite having a picture of it when I dropped it off, your company sent me back a multi-colored plaid tablecloth that could never have been confused with my light solid beige, brown leaves in a few places tablecloth. The lady at our location has sent in an inquiry but I haven't heard anything from her.
Business response:
Kona Cleaners doesn’t take one star reviews on lightly, Dick. Your satisfaction is our top priority. Let’s talk about what your experience was and how we can better serve you in the future.
Pleasant clerk ...
Dropped on 2 pairs of pants with a special request in cuff, we ready the same day, not next as they said. It’s always a pleasure filing to Kona cleaners on Corona
Business response:
Wow,Gabrielle! A 5 star rating on ! We’re thrilled you enjoyed our services so much and we hope to have the opportunity to provide them to you again soon.
You cannot get the collar on my dress shirts right EVER!!!
Business response:
Our customers mean the world to Kona Cleaners - Corona #21, and we simply will not accept anything less than your complete satisfaction. Please let us know how we can improve!
Good service but way too expensive for a suit. Will not bring another one back.
Business response:
Oh no! We clearly have not given you the experience you deserve, Edwin. We apologize if we let you down, and we’ll be reaching out soon to see what went wrong.
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.6 star rating with 1,051 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open at 8:00 a.m.