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Kona Cleaners
- Dry Cleaning
- Corona, CA
About this business
Location details
330 W Foothill Pkwy, Ste 103, Corona, CA, 92882, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great 1st impression!
Prompt and good work.
Polite, efficient with tesonsble prices. I also love that you email when ready.
Friendly personable staff. Clothes came out great. Definitely recommend.
The young ladies treat you with respect and are professional
They do a great job and provide excellent customer service!
The back of the collars on my husbands white dress shirts have been messed up every time we get them back for a few months now. Not cool. He doesn’t always have extra time in the morning to iron them so he is frustrated with the issue enough so to tell u about it.
Business response:
Hello, We are sorry that this seems to be a repetitive issue. Please let the store staff know the shirts that are affected before they are worn so that they can send them in for a redo. We would love to make this right for you. Thank you!
I brought in a silk robe that my great grandmother bought from China in the 90’s. They ruined it “beyond repair” and I was notified on 8/1. Today, 8/5, I called again to see how they planned to handle this. I finally received a call back from the manager. She said their protocol in this situation is to google search the value of the robe and reimburse me that dollar amount.. If an article has any sentimental value and cannot be replaced it will be your mistake to take it to this establishment.
Business response:
Hello, We are sorry that you are upset about this situation. We have been as careful as possible with your garment but it was brought in with urine stains and smell. We cleaned it once and it was destroyed because the fabric did not hold up to regular cleaning. Normally when fabric has degraded to this point, we do not take on any financial responsibility because it is fully out of our hands how it will react however, we did not mention this to you because of its sentimental value and we decided to claim responsibility out o... read more
Horrible customer service, Jacket was not cleaned good, stains were not removed, rude worker, took extra money for no reason, I asked for the manager to call me so I can get a refund, never got a call from the manager and I never got a refund and they gave me my jacket uncleared, Horrible Place,
Business response:
Hello Dalia, I would like to definitely address your concerns seeing as how we don't want there to be misunderstandings. Upon drop off, you were advised that it was possible that the stains wouldn't not come out. We do charge for services performed, especially if we advise of the possibility of the work not coming out to your liking. We did not take extra money for any reason as we also performed a redo on your garment to try a second time for which there was no charge. You told our attendant that you used a clorox wipe to ... read more
Frequently asked questions about Kona Cleaners
How is Kona Cleaners rated?
Kona Cleaners has a 4.6 star rating with 964 reviews.
When is Kona Cleaners open?
Kona Cleaners is closed now. It will open at 8:00 a.m.