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Holly Cleaners
- Dry Cleaning
- Newton Centre, MA
About this business
Location details
1314 Centre St, Newton Centre, MA, 02459, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
As always, quick, polite service and excellent cleaning job..
Business response:
Thank you so much for your kind words, Mary. We really appreciate your business and you taking the time to share your experience with us. Committed to cleaner world, Holly Cleaners, Inc.
New computer system will take time to get use to
Holly is expensive but u have to pay to get the excellent personal service. They are perfectionist and excellent customer service. I feel valued as a customer
Business response:
Thank you so much for your kind words, Beth. We really appreciate you taking the time out to share your experience with us. Have a good evening, Holly Cleaners
Excellent! Thank you!
Business response:
Thank you so much for your kind words, Karen. We really appreciate you taking the time out to share your experience with us. Best, Holly Cleaners
Always High Quality Care And Service. The Holly Craft Has Been Just Amazing On My Best Shirts. Clothing I Thought Was Beyond Help Came Back Good As New. My Go-To Dry Cleaners.
Business response:
Thank you for your positive feedback and your business!
Very poor experience with Holly cleaners Newton Rude staff The general manager was not helpful at all Did not address any of my concerns considering I spent thousands of dollars to get clothes cleaned and pressed . None of the clothes were pressed Just Bagged and sent to me . Unfortunate that the staff don’t feel the need for their customers to be satisfied . Would be nice if the owners presence was felt as there was no one to address my concerns considering it was about the general manager who hung up on me
Business response:
Ms. Sundar, I'm sorry you were unhappy with the services we provided at Holly Cleaners. When you dropped your clothes in November and requested them to be put in bags, our manager, Angus, specifically advised you against it. This is simply not the way things are done. We spend a great deal of time pressing each garment individually and as one can imagine, folding them after is counter productive. This was explained to you in detail however, you still asked for this packaging. I assure you had these clothes been hung on hange... read more
Ruined my wool + cashmere sweater..stained it with blue dye. It was a $2,500 dollar sweater. No apology. They washed it, shrunk it and then told me to send it back. I am not going there anymore and they are not the best of Boston. Marie Mailman
Drapes are not one bit cleaner that they were before the cleaning.
The drapes were cleaned on site. They are not one bit cleaner than before they were cleaned. Not worth money or the effort !!!
Business response:
Dear Ms. Roberts- Once again, I am sorry you were not happy with the results of your drapery cleaning however, I assure you your drapes are clean. Our process is designed to clean dust mites, allergens and toxins that are unseen yet live on the fabric of window treatments. I have attached an article that addresses this exact issue. Completely removing soot would have required your drapes be taken down and washed. There is still no telling whether or not the stains would have come out as we don't know how long they were there... read more
Frequently asked questions about Holly Cleaners
How is Holly Cleaners rated?
Holly Cleaners has a 4.7 star rating with 992 reviews.
When is Holly Cleaners open?
Holly Cleaners is open now. It will close at 7:00 p.m.