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Four Seasons Cleaners
- Dry Cleaning
- Ventura, CA
About this business
Location details
1746 S Victoria Ave Suite A, Ste A, Ventura, CA, 93003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Everyone at the Casitas Pass location is professional and courteous. They are friendly and organized. Bertha is wonderful.
Best Cleaners in Carpinteria, Hands Down! Four Seasons Cleaners treats us (and our clothes) like royalty,,,they always go the extra mile to ensure our satisfaction: they pick-up, they deliver and they have never let us down...simply put, they are hard to beat in any regard. Whether I need my suits dry-cleaned, my clothes laundered, my wife's specialty fabric items cleaned or our company staff uniforms pressed, they do impeccable work...I Wholly Recommend Four Seasons Cleaners!!
I brought a grenadine silk tie with a balsamic vinegar stain to your business, treated with cornstarch as an immediate step. I asked if you could handle high-end ties and was told it was no problem. However, your staff informed me the tie was put through a standard cleaning process, which permanently set the stain. I have recordings of conversations where I explained the issue and received unprofessional responses, including being hung up on. Due to the improper cleaning, the tie is ruined. The business also snagged my tie, ... read more
I have been going to 4 Seasons cleaners for 20 years. I’ve had several items altered and hundreds of dry cleaning. Most recently I needed the straps in my dog’s coat to be moved. I removed the straps myself and re-pinned them where they needed to be. I picked up the coat today and the straps were sewn in the exact place I removed them from! The receptionist, who has never been friendly, nor courteous, refused to discuss or believe she or the seamstress made a mistake. I will never go back! I caution anyone from trusting thi... read more
Business response:
Your feedback is invaluable to us. We aim to address all feedback. Please excuse any inconvenience caused. I have spoken to Mara and Martha.
The hemming of my pants was nice, I was disappointed that my pants were not ironed as well. I didn’t think I would have to ask for that part and would have paid for an extra charge.
Business response:
We apologize for any inconvenience caused, Thomas. We appreciate your feedback. The issue of not ironing the pants in this case was Rush Service as we can’t take this for pressing at our plant. Please feel free to reach out to us at (805) 658-0286 Ext 105. Thank you.
Customer service was rude
Business response:
We apologize for any inconvenience caused. Our team strives to provide excellent customer service, and we regret that you had a negative experience. We appreciate your feedback and will address the issue to ensure it doesn't happen again. If you have any further concerns.
I had Four Seasons clean a new wedding dress for my son's wedding. Decided to take it back for a cleaning after the wedding, there may have been a very small spot, but it wasn't a big deal. I thought about handwashing it, but got a coupon from Four Seasons so I decided to have them clean it instead. I dropped off the dress and went to pick it up a couple weeks later. The gal pulled out the dress and I saw all the bleach splotches I think there were about 4 of them, I WAS SHOCKED...I did not bring the dress in that way!... read more
Business response:
We apologize for the negative experience you had with our cleaning service. We understand your frustration with the bleach splotches on your dress. However, we assure you that our team did not clean the dress with bleach. We marked the spots as stains before sending it out for cleaning. We apologize if there was any miscommunication regarding this. We appreciate your feedback and will use it to improve our services. Thank you for bringing this to our attention.
I brought my suit in for dry cleaning a week before a wedding. I was told it would be ready in a few days. The suit was not ready in the estimated time and instead took three weeks.
Business response:
Good Morning Mr. Robles. This was our mistake and my sincere apologies. I will refund you cleaning charges and put $15 credit fir future. Once again we are extremely sorry.
Totally removed food stains from an expensive set of cream-colored slacks.
Business response:
Four Seasons Cleaners strives to provide the best experience we can every time you use our dry cleaning services, and reviews like this make it all worth it. Thanks, Nancy!
Frequently asked questions about Four Seasons Cleaners
How is Four Seasons Cleaners rated?
Four Seasons Cleaners has a 4.6 star rating with 1,125 reviews.
When is Four Seasons Cleaners open?
Four Seasons Cleaners is open now. It will close at 6:00 p.m.